F&B Service Expert

Le Méridien Hotels & Resorts; Putrajaya; On-site; MYR 26,000 - 36,000; Full time

Job summary

Le Méridien is seeking a Guest Service Expert for a full-time role at IOI Resort City, Sepang, Putrajaya, Malaysia. You will set tables, liaise with kitchen staff, and proactively assist guests to create a memorable dining experience. The position requires a welcoming, professional demeanor and the ability to stand and move for long periods.

Preferred candidates have a high school diploma/G.E.D. and less than one year of related experience. No supervisory duties are required.

Qualifications

• High school diploma or G.E.D. equivalent.

Responsibilities

• Setting tables and maintaining dining areas to ensure guest satisfaction.
• Communicating with the kitchen to ensure smooth service and timely delivery of needs.
• Interacting with and serving guests to create a memorable dining experience.
• Cleaning work areas and supplies and upholding safety and cleanliness standards.

Education

High school diploma or G.E.D. equivalent

Job description

Additional Information

Job Number 26133120

Job Category Food and Beverage & Culinary

Location Lebuh IRC, IOI Resort City, Sepang, Putrajaya Selan 62502, Malaysia

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.


• Related Work Experience: Less than 1 year related work experience.


• Supervisory Experience: No supervisory experience.


• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like‑minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.