Guest Experience Pro & Front Desk Specialist

St. Regis Hotels & Resorts; Kuala Lumpur; Sur place; MYR 28 000 - 50 000; Plein temps

Résumé du poste

The St. Regis Hotels & Resorts in Kuala Lumpur is seeking a Guest Experience Expert to ensure a memorable stay for guests. In this non-management role, you will move throughout the property, assist guests with requests, and support smooth check-in and check-out.

You will handle a range of duties from processing operational needs to preparing reports and sharing local highlights. The position emphasizes professional appearance, confidentiality, and safe work practices while delivering bespoke

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsabilités

• Deliver guest experience from check-in to check-out and address requests.
• Process operational needs, complete reports, and share local highlights.
• Maintain safety, confidentiality, and professional appearance.
• Move around and assist with tasks weighing up to 10 pounds.

Formation

High school diploma or G.E.D. equivalent

Description du poste

The St. Regis Hotels & Resorts in Kuala Lumpur is seeking a Guest Experience Expert to ensure a memorable stay for guests. In this non-management role, you will move throughout the property, assist guests with requests, and support smooth check-in and check-out.

You will handle a range of duties from processing operational needs to preparing reports and sharing local highlights. The position emphasizes professional appearance, confidentiality, and safe work practices while delivering bespoke