Guest Experience Specialist

Perfect Pinnacles Sdn Bhd; Kuala Lumpur; On-site; MYR 30,000 - 54,000; Full time

Job summary

Perfect Pinnacles Sdn Bhd in Kuala Lumpur is seeking a hospitality-focused guest relations agent to be the first point of contact for guests via phone, email and messaging platforms, ensuring a smooth and memorable stay experience.

You will handle reservations, answer inquiries, and respond to guest requests with accuracy and efficiency, contributing to our guest-first service in a fast-moving environment.

Responsibilities

• Act as the first point of contact for guests via phone, email, and messaging platforms
• Handle reservations, inquiries, and guest requests accurately and efficiently
• Support daily homes...

Job description

Perfect Pinnacles Sdn Bhd in Kuala Lumpur is seeking a hospitality-focused guest relations agent to be the first point of contact for guests via phone, email and messaging platforms, ensuring a smooth and memorable stay experience.

You will handle reservations, answer inquiries, and respond to guest requests with accuracy and efficiency, contributing to our guest-first service in a fast-moving environment.