Guest Experience Rooms Division Coordinator

Sunway Hotel Big Box; Johor; Vor Ort; MYR 30.000 - 42.000; Vollzeit

Zusammenfassung

Sunway Hotel Big Box in Johor, Malaysia, seeks a Rooms Division Coordinator to support front office and housekeeping operations on-site. You will help with room allocation, check-in/check-out, and accurate status updates to ensure smooth guest experiences.

This full-time role requires strong communication, guest service, and the ability to coordinate with different hotel teams to maintain high standards of cleanliness, comfort, and service.

Qualifikationen

• Experience in hospitality front office or housekeeping roles preferred.
• Strong communication and guest-service skills are essential.
• Ability to multitask and work on-site in Johor, Malaysia.
• Coordinate with different hotel departments to maintain service quality.

Aufgaben

• Assist with daily front office and housekeeping operations.
• Manage room allocation, check-in/check-out, and room status updates.
• Coordinate with other teams to maintain high standards of cleanliness, comfort and service.
• Prepare basic occupancy and operations reports and update systems.
• Maintain professional conduct and adherence to hotel policies.

Kenntnisse

Customer service

Communication

Teamwork

Ausbildung

Diploma in Hospitality

Tools

PMS (Property Management System)

Jobbeschreibung

Sunway Hotel Big Box in Johor, Malaysia, seeks a Rooms Division Coordinator to support front office and housekeeping operations on-site. You will help with room allocation, check-in/check-out, and accurate status updates to ensure smooth guest experiences.

This full-time role requires strong communication, guest service, and the ability to coordinate with different hotel teams to maintain high standards of cleanliness, comfort, and service.