Guest Experience Architect

Sheraton Hotels & Resorts; Johor Bahru; On-site; MYR 27,000 - 47,000; Full time

Job summary

Sheraton Hotels & Resorts in Johor Bahru invites energetic Guest Experience Experts to create memorable stays. You will assist guests during check-in/out, handle requests, and coordinate with team to deliver seamless service.

This full-time non-management role requires a high school diploma, lacks required prior experience, and offers opportunities to grow within our global hospitality family.

Join us to be part of a world‑class brand and help guests feel welcomed from arrival to departure.

Qualifications

• High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.
• License or Certification: None

Responsibilities

• Deliver a wide range of services that guide guests through their entire stay.
• Address guest requests and complete necessary reports.
• Share highlights of the local area to enhance guest experience.

Education

High school diploma or GED

Job description

Sheraton Hotels & Resorts in Johor Bahru invites energetic Guest Experience Experts to create memorable stays. You will assist guests during check-in/out, handle requests, and coordinate with team to deliver seamless service.

This full-time non-management role requires a high school diploma, lacks required prior experience, and offers opportunities to grow within our global hospitality family.

Join us to be part of a world‑class brand and help guests feel welcomed from arrival to departure.