Guest Experience Specialist - Create Memorable Stays

Westin Hotels & Resorts; Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Job summary

Westin Hotels & Resorts in Kuala Lumpur is seeking a Guest Experience Expert to ensure a memorable stay. You will assist guests with check-in and check-out, address their requests, and help with reports while guiding guests through their visit.

The role is non-management, full-time, on-site. Education: high school diploma or GED; no related work experience required. You’ll be part of a global hospitality team committed to professional appearance, safety, and discretion.

Qualifications

• Education: High school diploma or GED equivalent.
• No related work experience required.
• No supervisory experience required.

Responsibilities

• Process operational needs, address guest requests, and complete reports.
• Move about space and interact to deliver memorable guest experiences.

Education

High school diploma or GED equivalent

Job description

Westin Hotels & Resorts in Kuala Lumpur is seeking a Guest Experience Expert to ensure a memorable stay. You will assist guests with check-in and check-out, address their requests, and help with reports while guiding guests through their visit.

The role is non-management, full-time, on-site. Education: high school diploma or GED; no related work experience required. You’ll be part of a global hospitality team committed to professional appearance, safety, and discretion.