Guest Services Host – Luxury Hotel Experience

Grand Hyatt; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

Grand Hyatt Kuala Lumpur is seeking aGuest Service Host to join the Rooms Division. The role focuses on delivering an excellent, consistent level of service to guests and upholding the hotel’s high standards in a luxury setting.

Ideal candidates have a hospitality background or strong customer service skills, with fresh graduates encouraged to apply. Malaysian citizenship or PR is required due to local work permit rules.

Qualifications

• Degree or diploma in Hospitality or Tourism management.
• Fresh graduates are encouraged to apply.
• Good customer service, communications and interpersonal skills are a must.
• Due to Malaysian government work permit restrictions, only Malaysian citizens or Permanent Residents of Malaysia will be considered.

Responsibilities

• Provide excellent and consistent level of service to guests.
• Assist in maintaining smooth and efficient operations within the Rooms Division.

Skills

Customer service

Interpersonal skills

Communication skills

Education

Hospitality degree/diploma

Job description

Grand Hyatt Kuala Lumpur is seeking aGuest Service Host to join the Rooms Division. The role focuses on delivering an excellent, consistent level of service to guests and upholding the hotel’s high standards in a luxury setting.

Ideal candidates have a hospitality background or strong customer service skills, with fresh graduates encouraged to apply. Malaysian citizenship or PR is required due to local work permit rules.