Guest Experience Host, Front Office – Luxury Hotel

Hyatt; Kuala Lumpur; On-site; MYR 33,000 - 58,000; Full time

Job summary

Park Hyatt Kuala Lumpur is seeking a Front Office Host to deliver exceptional guest service at a luxury hotel in Kuala Lumpur. You will assist guests at the Front Office, ensuring smooth check-in/out and supporting Rooms Division operations with a calm, professional demeanor.

Malaysian citizens or permanent residents are required; fresh graduates are welcome. Strong communication and multitasking skills are essential to thrive in a fast-paced luxury hospitality setting.

Qualifications

• Malaysian Citizens and Permanent Residents only due to work permit restrictions.
• Fresh graduates are welcome.
• Professional appearance and demeanor, with the ability to remain calm and composed under pressure.
• Excellent communication and interpersonal skills, strong organizational and multitasking abilities.

Responsibilities

• You will be responsible for providing an excellent and consistent level of service to the guests. The Host - Front Office is responsible for contributing to the smooth and efficient running of the Front Office department within the Rooms Division.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Professional appearance

Education

Hospitality or Tourism management degree/diploma

Tools

Microsoft Office Suite (Excel, Word)

Job description

Park Hyatt Kuala Lumpur is seeking a Front Office Host to deliver exceptional guest service at a luxury hotel in Kuala Lumpur. You will assist guests at the Front Office, ensuring smooth check-in/out and supporting Rooms Division operations with a calm, professional demeanor.

Malaysian citizens or permanent residents are required; fresh graduates are welcome. Strong communication and multitasking skills are essential to thrive in a fast-paced luxury hospitality setting.