Host - Front Office, Park Hyatt Kuala Lumpur

Park Hyatt Kuala Lumpur; Kuala Lumpur; On-site; MYR 28,000 - 42,000; Full time

Job summary

Park Hyatt Kuala Lumpur is seeking a Front Office Host to deliver an exceptional guest experience in a luxury hotel environment. You will welcome guests, assist with check-in/out, and support the smooth operation of the Front Office within the Rooms Division.

The ideal candidate will have strong communication and interpersonal skills, a professional appearance, and the ability to stay calm under pressure. Malaysian citizens or permanent residents with hospitality education are preferred.

Qualifications

• Must be a Malaysian citizen or permanent resident due to work permit restrictions.
• Degree/diploma in Hospitality or Tourism management preferred.
• Experience as a Host or Front Office Assistant in luxury hotels preferred; fresh graduates welcome.
• Professional appearance and demeanour; ability to remain calm under pressure.
• Excellent communication and interpersonal skills; strong organization and multitasking.
• Basic computer skills, including Excel and Word.

Responsibilities

• Provide excellent, consistent service to guests at the Front Office.
• Assist with check-in/check-out and guest enquiries.
• Contribute to smooth and efficient Front Office operations within Rooms Division.

Skills

Communication

Interpersonal skills

Multitasking

Organizational skills

Professional appearance

Microsoft Office Suite

Education

University degree/diploma in Hospitality or Tourism management

Tools

Microsoft Office Suite

Job description

Summary

You will be responsible for providing an excellent and consistent level of service to the guests. The Host - Front Office is responsible for contributing to the smooth and efficient running of the Front Office department within the Rooms Division.

Qualifications

• Due to work permit restrictions, this position is only open to Malaysian Citizens and Permanent Residents of Malaysia.
• Ideally with a university degree/diploma in Hospitality or Tourism management.
• Work experience as a Host or Front Office Assistant within luxury hotels is preferred. Fresh graduates are welcome.
• Professional appearance and demeanour, with the ability to remain calm and composed under pressure.
• Excellent communication and interpersonal skills, strong organizational, and multitasking abilities.
• Basic computer skills, including proficiency in Microsoft Office Suite (Excel, Word).