Hospitality Host: Guest Services & Front Desk Pro

HYATT HOUSE KUALA LUMPUR, MONT’KIARA; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Intensive training

Coaching and mentoring

Leadership programs

Career development opportunities

Team-oriented culture

Job summary

Hyatt House Kuala Lumpur, Mont Kiara is seeking a Host – House Host to deliver exceptional guest service in a fast-paced hotel environment. The role spans front office guest relations, food and beverage service, and delivering high-quality guest experiences.

Ideal candidates will hold a Diploma or Degree in Hotel/Tourism Management or equivalent, with previous hotel/food service exposure. Proficiency in English is required, and additional language skills (Chinese, Korean, Japanese) are

Qualifications

• Diploma or Degree in Hotel/Tourism Management required or equivalent.
• Previous experience in hotels, restaurants, or similar large establishments is an added advantage.
• Proficiency in English is required; local language skills may be needed; knowledge of Japanese/Korean/Chinese is a plus.
• Attention to detail and a pleasant personality are essential.
• Ability to communicate proactively with team members and guests; strong teamwork values.

Responsibilities

• Assist front office guest relations duties and create a warm guest welcome.
• Provide food and beverage service as required in a fast-paced environment.
• Deliver guest services that represent Hyatt hospitality at its best and provide outstanding customer experience.

Skills

Customer service

Front office

Communication

Teamwork

Multitasking

Attention to detail

English language

Other languages (bonus)

Education

Diploma or Degree in Hotel/Tourism Management

Job description

Hyatt House Kuala Lumpur, Mont Kiara is seeking a Host – House Host to deliver exceptional guest service in a fast-paced hotel environment. The role spans front office guest relations, food and beverage service, and delivering high-quality guest experiences.

Ideal candidates will hold a Diploma or Degree in Hotel/Tourism Management or equivalent, with previous hotel/food service exposure. Proficiency in English is required, and additional language skills (Chinese, Korean, Japanese) are