Guest Experience Concierge & Bell Services

Weil Hotel; Ipoh; On-site; MYR 20,000 - 36,000; Full time

Benefits offered by this job

Competitive remuneration

Career development opportunities

Job summary

WEIL Hotel Ipoh is seeking a professional Concierge to greet guests, assist with luggage, and provide information throughout their stay. You will escort guests when needed and coordinate transportation in the absence of the Chief Concierge.

Join a dynamic team at a prominent Ipoh location, delivering attentive service, maintaining hotel vehicle cleanliness, and ensuring guest satisfaction through proactive, friendly assistance.

Qualifications

• Experience in hospitality or guest services preferred.
• Able to communicate in English; Malay is a plus.
• Willing to work on shifts, including weekends.

Responsibilities

• Greet guests and assist with luggage during arrival and departure.
• Provide information and directions; escort guests when possible.
• Arrange transportation for guests in absence of Chief Concierge.
• Maintain hotel vehicles and ensure cleanliness.

Skills

Guest services

Communication

Multitasking

Education

High School Diploma

Tools

Hotel PMS

Job description

WEIL Hotel Ipoh is seeking a professional Concierge to greet guests, assist with luggage, and provide information throughout their stay. You will escort guests when needed and coordinate transportation in the absence of the Chief Concierge.

Join a dynamic team at a prominent Ipoh location, delivering attentive service, maintaining hotel vehicle cleanliness, and ensuring guest satisfaction through proactive, friendly assistance.