Guest Experience Concierge

Cushman & Wakefield

Kuala Lumpur

On-site

MYR 30,000 - 50,000

Full time

2 days ago

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Job summary

Cushman & Wakefield in Kuala Lumpur is seeking a Guest Relations Host to support the onsite client account and workplace experience team. You will greet visitors, manage reception duties, handle calls, and ensure a smooth, welcoming experience for employees and guests.

The role requires strong communication, organization, and a proactive attitude, with experience in hospitality or customer service. You will coordinate visitor management, assist with events and meetings, and uphold safety and

Qualifications

Minimum 2 years of related work experience in real estate services, travel/hospitality, or customer service.
Excellent verbal and written communication; pleasant phone presence.
Strong organization, attention to detail and ability to work in a fast-paced environment.

Responsibilities

Greet, assist, and direct visitors, vendors and guests in a courteous manner.
Manage visitor badges and registrations and support event/meeting room bookings.
Answer calls, screen inquiries, and relay messages with clear, professional communication.
Provide travel assistance and assist with administrative tasks as needed.
Ensure safety protocols and maintain a positive, customer-centric experience.