Guest Experience Bellman - Front Office & Concierge

BT Opus Management Sdn Bhd; Kuala Lumpur; On-site; MYR 22,000 - 36,000; Full time

Job summary

Jora Malaysia is seeking a Bellman for the Front Office Department in Kuala Lumpur. Intake is September 2026, with responsibilities centered on guest arrival, stayover, and departure assistance.

You will collaborate with Front Office, Housekeeping and Maintenance to ensure smooth daily operations and high guest satisfaction, including luggage handling, parking, and local recommendations.

Qualifications

• Welcomed guests and assisted with arrival, stayover and departure.
• Handled guest luggage and maintained records.
• Coordinated with Front Office, Housekeeping and Maintenance teams.

Responsibilities

• Welcomed guests and provided arrival, stayover and departure assistance.
• Escorted guests to private check-in counters and residences.
• Assisted guests with valet parking and local recommendations.
• Maintained presentation of the private check-in area and ensured exceptional service.

Skills

Guest service

Luggage handling

Coordination

Valet parking

Job description

Jora Malaysia is seeking a Bellman for the Front Office Department in Kuala Lumpur. Intake is September 2026, with responsibilities centered on guest arrival, stayover, and departure assistance.

You will collaborate with Front Office, Housekeeping and Maintenance to ensure smooth daily operations and high guest satisfaction, including luggage handling, parking, and local recommendations.