Growth-Focused Customer Insights Manager

Guardian Health and Beauty Sdn Bhd; Petaling Jaya; On-site; MYR 180,000 - 280,000; Full time

Job summary

Guardian Health and Beauty Sdn Bhd in Malaysia seeks a Customer Insights Manager to transform market, shopper, and customer data into actionable insights that drive sales, category growth, revenue and profitability.

You will lead performance analyses across product portfolios, leverage NielsenIQ RMS and Market Track data, and collaborate with Commercial, Marketing and Leadership teams to inform strategic decisions.

Qualifications

• Bachelor's degree in Marketing, Business, Economics, Statistics, Data Analytics, Market Research, or related disciplines.
• 5-8 years of experience in Customer Insights, Market Insights, Category Management, or Commercial Analytics.
• Strong expertise in NielsenIQ RMS/Market Track and understanding of their methodologies.
• Experience in quantitative and qualitative research is highly preferred.

Responsibilities

• Lead market performance analyses and provide actionable insights across Guardian's product portfolio.
• Translate data into clear business recommendations by identifying trends, market share movements and growth drivers.
• Partner with Commercial, Marketing and Leadership teams to deliver insights that drive performance.
• Collaborate with Health & Beauty teams to drive alignment and knowledge sharing.
• Support design, execution, and interpretation of quantitative and qualitative research projects.

Skills

Analytical skills

Problem-solving

Data analytics

Education

Bachelor's degree in Marketing, Business, Economics, Statistics, Data Analytics, Market Research, or related disciplines

Tools

NielsenIQ RMS

Market Track

Job description

Guardian Health and Beauty Sdn Bhd in Malaysia seeks a Customer Insights Manager to transform market, shopper, and customer data into actionable insights that drive sales, category growth, revenue and profitability.

You will lead performance analyses across product portfolios, leverage NielsenIQ RMS and Market Track data, and collaborate with Commercial, Marketing and Leadership teams to inform strategic decisions.