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Job summary
Zurich Insurance in Kuala Lumpur is looking for a motivated individual to drive growth and profitability across various products. The successful candidate will actively manage daily operations, analyze and recommend improvements, and maintain lucrative relationships with both new and existing customers. Responsibilities also include assisting with loss prevention and providing training on products and services. This role will be integral in anticipating customer needs and resolving technical issues, ensuring the highest quality of service.
Responsibilities
Manage daily work processes to achieve operational and strategic objectives.
Analyze needs and recommend improvements to processes or products.
Lead short-term defined scope projects.
Develop and maintain relationships with customers.
Assist customers with loss prevention, claims, and product training.
Provide training on products and services.
Offer technical advice to solve customer problems.
Maintain positive relationships by meeting regularly with customers.
Anticipate customer needs and monitor trends.
Job description
Zurich Insurance in Kuala Lumpur is looking for a motivated individual to drive growth and profitability across various products. The successful candidate will actively manage daily operations, analyze and recommend improvements, and maintain lucrative relationships with both new and existing customers. Responsibilities also include assisting with loss prevention and providing training on products and services. This role will be integral in anticipating customer needs and resolving technical issues, ensuring the highest quality of service.