Marketing Specialist - Sibu

Zurich Insurance; Kuala Lumpur; Vor Ort; MYR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading insurance company is seeking a Marketing Specialist in Kuala Lumpur to drive growth through effective customer relationship management and sales strategies. The successful candidate will leverage their experience to analyze customer needs and provide tailored solutions. This full-time role offers opportunities for personal development and career progression.

Qualifikationen

• Bachelors degree (or equivalent) required.
• Thorough knowledge of large accounts and underwriting.
• Willingness to travel is essential.

Aufgaben

• Develop and maintain profitable relationships with customers.
• Coordinate sales and service team activities.
• Provide technical advice to customers.
• Analyze customer needs and recommend solutions.

Kenntnisse

Relationship Management

Sales Strategy

Customer Service

Analytical Skills

Negotiation

Ausbildung

Bachelor's degree

2+ years of experience in related field

Jobbeschreibung

Overview

Join to apply for the Marketing Specialist - Sibu role at Zurich Insurance.

Purpose

To drive growth and profitability in assigned territory through risk selection, pricing, negotiation, sales, retention, and quality service.

Responsibilities

• Develop and maintain profitable relationships with new and existing customers. Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
• Manage teamwork for sales support.
• Coordinate/assess sales and service team.
• Provide technical advice that enables a customer to solve a problem or improve business.
• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
• Anticipate customer needs, monitor trends in order to recommend changes.
• Resolve issues within function or unit.
• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.

Additional Job Functions

• Facilitate and provide training to customer and Strategic Business Unit personnel on products and services.
• Facilitate and provide training to customers.

Business Accountabilities

• Assess and evaluate business processes in order to identify opportunities for improvement.
• Support capability development activities in a channel or customer segment at the local level, focusing on one or more areas (development of customer or distributor insights; segmentation and value proposition; sales tools and platforms; channel effectiveness; customer management practices) to support business improvement.
• Review assigned customer cases, prioritize case load and interpret established policies, applying discretion within authority limits in order to resolve customer issues.
• Provide specialist advisory support to internal clients on a daily basis, by being focal point of contact, to ensure that there is no misalignment between policy and practice.
• Instigate and drive research/analysis around potential business development opportunities.

Performance Management Accountabilities

• Model behaviors that demonstrate commitment to corporate values.
• Provide input into performance management discussions of project team members
• Educate team members and business partners on area of technical expertise.
• Provide guidance and support for team members.
• Take action to manage own personal development and encourage others to do the same.

Education and Experience

• Bachelors degree (or equivalent) and 2 or more years of experience in related field
• Thorough knowledge of large accounts, underwriting including loss development, underwriter communication, etc.
• Willing to travel

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives.

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

Job details

• Location(s): MY - Kuala Lumpur
• Remote working:
• Schedule: Full Time
• Recruiter name: Taren Kaur
• Closing date:

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Sales

Industries

• Insurance and Financial Services