Group IT & Systems Leader

Only World Group; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

Only World Group is seeking a Group IT Manager to lead the IT team in delivering robust system administration, helpdesk support, and IT governance. The role focuses on maintaining a stable IT environment across servers, networks, security, and disaster recovery to meet business needs.

The ideal candidate will have a Diploma/Degree in IT with 5+ years of relevant experience, strong leadership, and the ability to coordinate with vendors for online presence and marketing tech.

Qualifications

• Minimum Diploma / Degree holder in IT field of studies.
• Minimum 5 years of experience in IT related field or industry.
• Proficient in Computer hardware and software systems and programs.
• Proficient in Computer networking installation and troubleshooting.
• Good managerial, supervisory, analytical, problem-solving and organizational skills.

Responsibilities

• Manage day-to-day operations of the IT team including system administration, helpdesk, upgrades, maintenance, and asset management.
• Ensure IT environment is stable and fit for purpose including LAN, firewall, AD, file servers, application servers, email server, backup systems, disaster recovery and desktops.
• Troubleshoot hardware, software and the network operating system of the organization.
• Liaise with 3rd parties/vendors in areas of internet marketing (webpages, websites, hosting, SEO, email marketing, payment gateway, social media).
• Develop and maintain application and database per business requirements.
• Create and maintain MIS documentation for operational procedures and IT policies.
• Develop, upkeeping & implementing MIS policies to ensure data accuracy and security.
• Prepare monthly MIS management reports.
• Provide training to staff on potential uses of existing technology.

Skills

IT team leadership

Network troubleshooting

System administration

Vendor coordination

MIS reporting

Education

Diploma/Degree in IT

Tools

Windows Server

Active Directory

LAN/WAN

Firewall

Backup/Recovery

Job description

Only World Group is seeking a Group IT Manager to lead the IT team in delivering robust system administration, helpdesk support, and IT governance. The role focuses on maintaining a stable IT environment across servers, networks, security, and disaster recovery to meet business needs.

The ideal candidate will have a Diploma/Degree in IT with 5+ years of relevant experience, strong leadership, and the ability to coordinate with vendors for online presence and marketing tech.