Group IT Manager: Stability, Governance & Digitalisation

Techbase Industries Berhad; Petaling Jaya; On-site; MYR 180,000 - 300,000; Full time

Job summary

Techbase Industries Berhad is seeking a practical Group IT Manager to strengthen group-wide IT stability, governance, team structure and digital capabilities. The role reports to the Director and leads a team of 5 system administrators, with growth planned as the group expands.

You will lead operations across on-premise, data-centre and cloud systems, implement monitoring, SLAs, and cybersecurity controls, and drive digitalisation, automation, reporting and AI-enabled improvements.

Qualifications

• Minimum 8 years of IT experience with proven IT leadership.
• Experience managing an IT team and multi-site operations.
• Strong track record in keeping IT operations stable, monitored and governed.
• Solid knowledge of enterprise infrastructure: Linux servers, networks, firewalls, backups, ERP environments.
• Excellent communication and stakeholder-management skills; manage external vendors.
• Good command of written and spoken English and Chinese.

Responsibilities

• Ensure reliable IT services across all business units and locations.
• Establish proactive monitoring for critical systems and ERP platforms.
• Define SLAs, escalation procedures and incident response processes.
• Lead infrastructure planning, including patching, backups and migrations.
• Maintain system ownership, documentation and operational standards.
• Develop and enforce IT policies, security protocols and DR/BC plans.
• Oversee budgets, licensing, procurement and vendor performance.
• Build and mentor the IT team; recruit to fill gaps.
• Plan IT projects from scope to completion with business alignment.
• Drive automation, workflow tools and AI-enabled improvements.

Skills

IT leadership

Incident management

Stakeholder management

Communication

Accountability

Education

Bachelor's Degree in Information Technology or Computer Science

Tools

Linux servers

Networks

Firewalls

Backups

ERP environments

WHM/cPanel

SQL Server

Power BI

BI tools

Job description

Techbase Industries Berhad is seeking a practical Group IT Manager to strengthen group-wide IT stability, governance, team structure and digital capabilities. The role reports to the Director and leads a team of 5 system administrators, with growth planned as the group expands.

You will lead operations across on-premise, data-centre and cloud systems, implement monitoring, SLAs, and cybersecurity controls, and drive digitalisation, automation, reporting and AI-enabled improvements.