Senior Business Analyst

Flintex Consulting Pte Ltd; Kuala Lumpur; On-site; MYR 84,000 - 106,000; Full time

Job summary

Flintex Consulting Pte Ltd is seeking a Senior Digital Business Analyst in Kuala Lumpur. You will work with cross-functional squads to translate user and business needs into detailed stories, ensuring value and quality in digital products.

You will collaborate with product owners, UI/UX, developers, and stakeholders to drive outcomes. The role emphasizes strong analytical thinking, requirements elicitation, and end-to-end product lifecycle understanding within an Agile environment.

Qualifications

• Bachelor's degree in business administration, marketing, or IT.
• Minimum 7 years working experience in digital or IT environment.
• Strong analytical and communication skills.

Responsibilities

• Works with key stakeholders to identify problems and translate them into meaningful requirements and user stories.
• Familiar with Agile Scrum activities and working with UI/UX, product owners, developers, testers, and stakeholders.
• Conducts analyses of data to identify opportunities for product enhancements or process improvements.
• Maintains a healthy and ordered product backlog with the product owner.
• Develops and documents business processes and flow diagrams.
• Provides product management support where necessary.
• Keeps abreast of UX trends to drive best-in-class user experience.

Skills

Analytical skills

Critical thinking

Requirements elicitation

Product lifecycle

Agile knowledge

Education

Bachelor's degree

Job description

Full time | Flintex Consulting Pte Ltd | Malaysia

Posted On 28/08/2026

Job Information

Work Experience 5+ years

Technology

MYR 7500 - MYR 9500

City Kuala Lumpur

State/Province Wilayah Persekutuan Kuala Lumpur

50000

Job Description

Role: Sr. Business Analyst

Department: Group Digital Product

Job Summary: As a Senior digital business analyst, you will be involved in a wide range of activities from deeply understanding the users and business needs to creating detailed and effective user stories for

products. You will work closely with cross-functional Product Development Squads, Product Owners and various business stakeholders. Most importantly, focusing on creating user and business value, exceptional

user experience,analyzing product insights and exceptional product quality.

General Responsibilities

• Works with key stakeholders to identify problems, business needs and successfully translates them into meaningful, effective requirements and user
• Is familiar with Agile Scrum activities, and working with UIUX, product owners, developers, testers, product managers, and stakeholders.
• Conducting analyses of data and reports to identify opportunities for new product enhancements or improvements to existing processes or offerings
• Assist the product owner with creating and maintaining a healthy and ordered product backlog
• Develop and document business processes and flow diagrams
• Provides overall product management support where necessary
• Keeps abreast of user experience trends and best practices, and performs UIUX focus group activities to drive best-in-class user experience of Digital and IT's core products
• Demonstrates ability to communicate well, influence laterally and horizontally, and manage key stakeholders
• Pays high attention to detail and can effectively analyze and conceptualize requirements and processes
• Works well within high volume of work, within collaborative environments, and with projects driven heavily by deadlines
• Perform root cause analysis for reported issues to ensure long term solutions
• User data analytics to validate requirements, measure outcomes and guide decision making

Leadership & facilitation responsibilities

• Possible facilitation of backlog grooming, sprint planning, sprint review meeting
• Ensuring stakeholders understand trade-offs in sprint during decision making

Functional skills and knowledge

• Strong analytical skills
• Strong critical thinking skills
• Strong requirement elicitation and documentation skills
• Good knowledge of product lifecycle
• Good knowledge of Agile

Soft Skills

• Good time management and multi-tasking skills
• Works well in collaborative environment
• Excellent communications skills
• High customer service mindset and orientation
• Ability to work well in a fast-moving environment
• Performs well under pressure

Education

Bachelor's degree in business administration, marketing, or IT

Work experience A minimum of 7 years working experience in digital or IT environment