Golf & Travel Booking Coordinator

Private Advertiser; Kuala Lumpur; On-site; MYR 29,000 - 42,000; Full time

Job summary

Private Advertiser in Kuala Lumpur seeks an Administration Coordinator to support customer service, sales administration, and golf/travel bookings. You will handle inquiries across channels, prepare quotes and invoices, and coordinate with clubs, hotels, and partners.

The role requires 1–2 years of experience, strong communication skills, and proficiency in Microsoft Office and Google Workspace. Mandarin is a bonus for overseas liaison.

Qualifications

• 1–2 years in customer service, sales admin, travel operations, or related fields.
• Strong communication and interpersonal skills.
• Proficient with Microsoft Office and Google Workspace.
• Fluent written and spoken English.
• Mandarin is an advantage for liaising with overseas partners.

Responsibilities

• Handle customer enquiries through WhatsApp, email, phone, and other channels.
• Provide timely responses regarding golf bookings, travel packages, and events.
• Maintain relationships with existing customers and assist with new enquiries.
• Follow up on enquiries, booking requests, and outstanding payments.
• Resolve customer concerns and coordinate with relevant teams to ensure satisfaction.
• Prepare and issue sales quotations, proposals, invoices, and booking confirmations.
• Follow up with potential customers to convert enquiries into bookings.
• Coordinate golf bookings with local and overseas clubs and partners.
• Liaise with hotels, transport providers, and travel partners to confirm arrangements.
• Prepare itineraries and communicate booking confirmations, tee times, and travel arrangements.

Skills

Customer service

Sales admin

Travel ops

Communication

Organization

Multitasking

English proficiency

Mandarin advantage

Tools

Microsoft Office

Google Workspace

WhatsApp Business

Job description

Private Advertiser in Kuala Lumpur seeks an Administration Coordinator to support customer service, sales administration, and golf/travel bookings. You will handle inquiries across channels, prepare quotes and invoices, and coordinate with clubs, hotels, and partners.

The role requires 1–2 years of experience, strong communication skills, and proficiency in Microsoft Office and Google Workspace. Mandarin is a bonus for overseas liaison.