Golf Registration

Tropicana Golf & Country Resort; Petaling Jaya; On-site; MYR 36,000 - 48,000; Full time

Job summary

Tropicana Golf & Country Resort in Petaling Jaya, Selangor, seeks a friendly Golf Registration to join our front desk team. You will greet guests, manage inquiries, handle reservations, and ensure accurate daily records with a strong service mindset.

Fluency in English and Bahasa Malaysia is preferred, with weekend and holiday availability. Prior front office or guest services experience is ideal, and you will maintain a professional, welcoming reception area.

Qualifications

• Experience in a front office or guest services role is preferred.
• Excellent communication and interpersonal skills are essential.
• Strong problem-solving and decision-making abilities for guest queries.

Responsibilities

• Greet and welcome guests in a friendly manner.
• Handle guest inquiries, requests, and complaints promptly.
• Manage reservations, cancellations, and confirmations.

Skills

Guest services

Front desk

Communication

Multilingual English & BM

Job description

About the role

We are seeking a skilled and enthusiastic Golf Registration to join our team at Tropicana Golf & Country Resort in Petaling Jaya Selangor. As a Golf Registration, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our front office. This is a full-time position that offers opportunities for career growth and development within our dynamic hospitality organisation.

What you\'ll be doing

Greet and welcome guests/visitor in a friendly and professional manner

Handle guest inquiries, requests, and complaints in a timely and effective manner

Handle reservations, cancellations, and confirmations.

Maintain accurate records of daily transactions, reservations, and membership details.

To ensure all billing is sorted according to the bill numbers

Contribute to the overall positive guest experience by upholding high standards of customer service

Maintain a clean and organized front desk and registration area.

What we\'re looking for

Prior experience in a front office or guest services role, preferably within the hospitality industry

Excellent communication and interpersonal skills

Strong problem-solving and decision-making abilities to handle guest queries and requests efficiently

A keen eye for detail and a commitment to providing exceptional customer service

Flexible and dedicated professional available to work weekends, public holidays, and shift schedules as needed.

Fluency in English and Bahasa Malaysia, with the ability to communicate in additional languages preferred

Hotel & Accommodation Services 101-1,000 employees

Tropicana Corporation Berhad is a public-listed company in Malaysia and has been listed on the Main Board of the Bursa Malaysia (previously the Kuala Lumpur Stock Exchange) since 1992. The Tropicana Corporation Berhad ’s core business activity lies in resort and property development, with the FIABCI award-winning Tropicana Golf & Country Resort the “Jewel in the Crown” of the Group as well as its flagship development. Today, Tropicana Golf & Country Resort is amongst the most prestigious and sought-after resort developments in the Klang Valley. The Resort is widely acknowledged as a “mini United Nations” with residents of various nationalities residing within.

Other successful, well-known residential and commercial projects of the Tropicana Corporation Berhad include the 409-acre Tropicana Indah Resort Homes and Tropicana City – an integrated development of a sleek Tropicana City Office Tower, the modern Tropicana City Mall and the stylish Tropicana City Tropics serviced suites. Joining the ranks soon are these luxurious projects known as Grand Villas, Pool Villas and Tropicana Grande.

Tropicana Corporation Berhad is a public-listed company in Malaysia and has been listed on the Main Board of the Bursa Malaysia (previously the Kuala Lumpur Stock Exchange) since 1992. The Tropicana Corporation Berhad ’s core business activity lies in resort and property development, with the FIABCI award-winning Tropicana Golf & Country Resort the “Jewel in the Crown” of the Group as well as its flagship development. Today, Tropicana Golf & Country Resort is amongst the most prestigious and sought-after resort developments in the Klang Valley. The Resort is widely acknowledged as a “mini United Nations” with residents of various nationalities residing within.

Other successful, well-known residential and commercial projects of the Tropicana Corporation Berhad include the 409-acre Tropicana Indah Resort Homes and Tropicana City – an integrated development of a sleek Tropicana City Office Tower, the modern Tropicana City Mall and the stylish Tropicana City Tropics serviced suites. Joining the ranks soon are these luxurious projects known as Grand Villas, Pool Villas and Tropicana Grande.