Global Video Conferencing Solutions Architect

Experian; Kuala Lumpur; Hybrid; MYR 180,000 - 300,000; Full time

Benefits offered by this job

Hybrid work arrangement

Inclusive paid leave

People-first workplace

Job summary

Experian is seeking an architecture owner for its global video conferencing estate and collaboration spaces. You will drive standardization and lifecycle governance across 400+ video conferencing units and guide the refresh roadmap, prioritizing high-value rooms in line with the budget.

The role leads room standards, platforms/devices, telemetry, and readiness with local facilities teams, reporting to a Senior Director.

Qualifications

• 10-15+ years in enterprise video conferencing / AV architecture with global standardization.
• Experience managing lifecycle transitions and EoL/EoS remediation across a large VC estate.
• Delivery leadership at the intersection of Workplace/Facilities, Network and UC Engineering/Operations.

Responsibilities

• Build global VC/Rooms architecture and standards with BOM and device classes.
• Govern lifecycle refresh and budget-aligned planning with site strategy.
• Improve remediation for decommissioned devices and manage risks.
• Define standards for emergency replacements and quality improvements.
• Expand monitoring and telemetry to reduce escalations.
• Coordinate with Facilities and vendors on platform transitions.

Skills

Video conferencing

Enterprise AV

Global standardization

Lifecycle governance

Telemetry monitoring

Tools

Webex

Cisco VC hardware

Network monitoring

Job description

Experian is seeking an architecture owner for its global video conferencing estate and collaboration spaces. You will drive standardization and lifecycle governance across 400+ video conferencing units and guide the refresh roadmap, prioritizing high-value rooms in line with the budget.

The role leads room standards, platforms/devices, telemetry, and readiness with local facilities teams, reporting to a Senior Director.