VP, Global Workplace & Collaboration Tech

WhiteCrow Research Pvt. Ltd.; Kuala Lumpur; On-site; MYR 250,000 - 330,000; Full time

Job summary

WhiteCrow Research Pvt. Ltd. seeks a seasoned Lead Workplace Services (VP2) to own the technical direction for M365, Exchange, and enterprise workplace infrastructure. You will mentor engineers, ensure platform health, and drive architectural excellence across collaboration, VDI, and endpoints.

You will oversee VMware Horizon, endpoint management, and UC capabilities, provide L3 incident resolution, and partner with security teams to deliver proactive improvements and stakeholder reporting.

Qualifications

• Requires 8–12 years in M365/Exchange and enterprise workplace infra.
• Proven leadership of technical teams or as a technical lead.
• Hands-on experience with VMware Horizon (VDI).
• Strong scripting/automation skills (PowerShell preferred).
• Experience with security and mobility tools (MDM, MFA, Trend Micro, etc.).

Responsibilities

• Act as technical lead for M365, Exchange, and workplace infrastructure services.
• Mentor L2/L3 engineers and drive platform health and capacity planning.
• Own escalation handling and root-cause analysis for major incidents.
• Lead architectural decisions across collaboration, VDI, and endpoint environments.
• Collaborate with security, network, and applications teams; provide reports to management.

Skills

M365

Exchange

VDI

Endpoint mgmt

Unified Communications

Security tools

PowerShell

Automation

Leadership

Stakeholder mgmt

Tools

M365

Exchange

VMware Horizon (VDI)

Endpoint management

Unified Communications

Security tools

PowerShell

Job description

WhiteCrow Research Pvt. Ltd. seeks a seasoned Lead Workplace Services (VP2) to own the technical direction for M365, Exchange, and enterprise workplace infrastructure. You will mentor engineers, ensure platform health, and drive architectural excellence across collaboration, VDI, and endpoints.

You will oversee VMware Horizon, endpoint management, and UC capabilities, provide L3 incident resolution, and partner with security teams to deliver proactive improvements and stakeholder reporting.