Global Shipping & Customer Success Executive

Bridgelink Logistics Sdn Bhd; Klang City; On-site; MYR 56,000 - 78,000; Full time

Job summary

Bridgelink Logistics Sdn Bhd in Malaysia is seeking a logistics coordinator to manage day-to-day import/export shipments, prepare shipping documents, and ensure timely delivery. You will liaise with customers, forwarders, and sales teams to maintain high service levels.

The role requires a diploma/degree, 2–3 years in a similar role (fresh graduates may be considered), and strong English communication along with analytical and interpersonal skills. Long hours and pressure handling are expected.

Qualifications

• Diploma or degree in any discipline.
• 2–3 years of experience in a similar role preferred in shipping/logistics.
• Fresh graduates with relevant education may be considered.
• Able to communicate in English and other languages.
• Able to work long hours and under pressure.
• Good interpersonal and analytical skills.

Responsibilities

• Manage day-to-day job progress according to SOPs.
• Coordinate sea and air import/export shipments and related docs.
• Communicate with customers, forwarders, carriers and agents to keep shipments on track.
• Ensure customer requirements are met and documentation is accurate and timely.
• Liaise with related departments to ensure task completion and work with sales for service quality.
• Prepare monthly sailing schedules and weekly cost sheets plus monthly P&L reports.
• Manage staff under you (if any) and handle payments/quotations as needed.
• Any other duties assigned by management.

Education

Diploma / Degree in any discipline

Job description

Bridgelink Logistics Sdn Bhd in Malaysia is seeking a logistics coordinator to manage day-to-day import/export shipments, prepare shipping documents, and ensure timely delivery. You will liaise with customers, forwarders, and sales teams to maintain high service levels.

The role requires a diploma/degree, 2–3 years in a similar role (fresh graduates may be considered), and strong English communication along with analytical and interpersonal skills. Long hours and pressure handling are expected.