Global Operations & Delivery Resilience Lead

Lam Research; Penang; Hybrid; MYR 180,000 - 260,000; Full time

Job summary

Lam Research in Penang seeks an experienced Global Output Manager to improve operational resilience and execution predictability across a complex global environment. You will coordinate planning, operations, supply chain, and manufacturing to provide visibility on risks and drive timely decision-making.

You will lead cross-functional responses to disruptions, manage issues, and drive improvements in processes and performance with stakeholders and leadership across global sites.

Qualifications

• Bachelor’s degree in Business, Operations, Supply Chain, Engineering, or related field.
• 8+ years of experience in operations, supply chain, planning, manufacturing, business operations, program management, or related environments.
• 3+ years coordinating cross-functional work in a fast-paced operational setting.
• Strong analytical and problem-solving skills, with experience identifying root causes and supporting corrective actions.
• Experience using operational metrics, dashboards, and reporting tools to monitor performance and support decision-making.
• Strong verbal and written communication skills, including the ability to communicate clearly with both working teams and leadership.
• Proven ability to manage multiple priorities, navigate ambiguity, and maintain progress under pressure.

Responsibilities

• Coordinate cross-functional responses to disruptions that may affect delivery performance, execution continuity, or business priorities.
• Provide timely visibility to emerging issues through structured monitoring, clear communication, and status reporting.
• Support active issue management by aligning stakeholders, driving action plans, and facilitating escalation when needed.
• Monitor performance trends and operational signals to identify risks early, anticipate future challenges, and enable timely intervention.
• Ensure clear ownership, accountability, timelines, and follow-through for issue resolution activities.
• Partner with planning, operations, supply chain, manufacturing, and other teams to support recovery and maintain execution continuity.
• Communicate operational status, key risks, mitigation plans, and decision needs to stakeholders and leadership.
• Identify recurring issues, process gaps, and systemic barriers, and recommend improvements that strengthen resilience, consistency, and decision quality.
• Promote a culture of transparency, accountability, and continuous improvement across a global, matrixed organization.

Skills

Program management

Cross-functional coordination

Analytical problem solving

Stakeholder communication

Risk identification

Data-driven decision making

Education

Bachelor's degree in Business, Operations, Supply Chain, Engineering, or related field

Tools

Microsoft Excel

PowerPoint

Job description

Lam Research in Penang seeks an experienced Global Output Manager to improve operational resilience and execution predictability across a complex global environment. You will coordinate planning, operations, supply chain, and manufacturing to provide visibility on risks and drive timely decision-making.

You will lead cross-functional responses to disruptions, manage issues, and drive improvements in processes and performance with stakeholders and leadership across global sites.