Global Operations Analyst - Mentored by COO, Drive Expansion

MR DIY International; Seri Kembangan; On-site; MYR 90,000 - 120,000; Full time

Job summary

MR DIY International in Malaysia seeks an Analyst in the COO Office to work directly with the COO, gaining hands-on exposure to strategic operations and international expansion. You will analyze business operations, conduct market research, and drive data-driven decisions across new and existing markets.

You will collaborate with cross-functional teams, deliver dashboards and reports, and help plan international entry initiatives while mentoring growth and sharpening business acumen.

Qualifications

• Bachelor's degree in a related field and strong academic record.
• 3+ years of experience in operations analysis, consulting, or roles involving international expansion.
• Proven analytical and problem-solving skills with data-driven mindset.
• Proficiency in Excel, Power BI, and Tableau for reporting and insights.

Responsibilities

• Operational analysis: evaluate performance metrics across local and international markets to identify opportunities and efficiencies.
• International expansion: conduct market analysis, feasibility studies, and benchmarking to support market entry strategies.
• Project management: assist in planning and executing expansion initiatives with alignment to goals and timelines.
• Market research: analyze global retail trends, customer behavior, and regulatory landscapes for strategic decisions.
• Reporting: prepare dashboards and presentations on operational performance and expansion progress for COO and leadership.
• Stakeholder coordination: collaborate with regional teams to align processes and ensure execution of projects.
• Process optimization: identify inefficiencies across markets and propose solutions to improve productivity and cost-effectiveness.
• Risk assessment: identify risks in international operations and propose mitigations.

Skills

Analytical skills

Problem-solving

Stakeholder management

Communication skills

Presentation skills

Multicultural teamwork

Education

Bachelor's degree in Business Administration

Bachelor's degree in International Business

First-class honours

Tools

Excel

Power BI

Tableau

Job description

MR DIY International in Malaysia seeks an Analyst in the COO Office to work directly with the COO, gaining hands-on exposure to strategic operations and international expansion. You will analyze business operations, conduct market research, and drive data-driven decisions across new and existing markets.

You will collaborate with cross-functional teams, deliver dashboards and reports, and help plan international entry initiatives while mentoring growth and sharpening business acumen.