Analyst (COO Office)

MR DIY International; Seri Kembangan; On-site; MYR 90,000 - 120,000; Full time

Job summary

MR DIY International in Malaysia seeks an Analyst in the COO Office to work directly with the COO, gaining hands-on exposure to strategic operations and international expansion. You will analyze business operations, conduct market research, and drive data-driven decisions across new and existing markets.

You will collaborate with cross-functional teams, deliver dashboards and reports, and help plan international entry initiatives while mentoring growth and sharpening business acumen.

Qualifications

• Bachelor's degree in a related field and strong academic record.
• 3+ years of experience in operations analysis, consulting, or roles involving international expansion.
• Proven analytical and problem-solving skills with data-driven mindset.
• Proficiency in Excel, Power BI, and Tableau for reporting and insights.

Responsibilities

• Operational analysis: evaluate performance metrics across local and international markets to identify opportunities and efficiencies.
• International expansion: conduct market analysis, feasibility studies, and benchmarking to support market entry strategies.
• Project management: assist in planning and executing expansion initiatives with alignment to goals and timelines.
• Market research: analyze global retail trends, customer behavior, and regulatory landscapes for strategic decisions.
• Reporting: prepare dashboards and presentations on operational performance and expansion progress for COO and leadership.
• Stakeholder coordination: collaborate with regional teams to align processes and ensure execution of projects.
• Process optimization: identify inefficiencies across markets and propose solutions to improve productivity and cost-effectiveness.
• Risk assessment: identify risks in international operations and propose mitigations.

Skills

Analytical skills

Problem-solving

Stakeholder management

Communication skills

Presentation skills

Multicultural teamwork

Education

Bachelor's degree in Business Administration

Bachelor's degree in International Business

First-class honours

Tools

Excel

Power BI

Tableau

Job description

At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.

With over 5,000+ stores across 14 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career. From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.

As we continue to expand, we’re looking for talented Analysts to be part of our exciting growth journey.

As an Analyst in our COO Office, you will report directly to the Chief Operating Officer (COO) and gain invaluable hands‑on exposure to strategic operations. This role offers a rare opportunity to be personally mentored and developed by the COO, accelerating your growth and sharpening your business acumen from the very top.

You will play a pivotal role in analyzing business operations and driving process improvements, with a strong focus on international expansion. This position involves detailed market research, cross-functional collaboration, and data‑driven decision‑making to support the company’s growth strategies across new and existing markets.

Upon completion, you will be assigned to high impact business division or lead a division

Key Responsibilities

• Operational Analysis: Evaluate performance metrics across local and international markets to identify growth opportunities and operational efficiencies.
• International Expansion: Conduct market analysis, feasibility studies, and competitive benchmarking to support global market entry and expansion strategies.
• Project Management: Assist in planning and executing international expansion initiatives, ensuring alignment with company goals and timelines.
• Market Research: Analyze global retail trends, customer behavior, and regulatory landscapes to inform strategic decisions.
• Reporting: Prepare comprehensive reports, dashboards, and presentations on operational performance and expansion progress for the COO and senior leadership.
• Stakeholder Coordination: Collaborate with regional teams to align operational processes and ensure seamless execution of international projects.
• Process Optimization: Identify inefficiencies in workflows across markets and recommend solutions to improve productivity and cost‑effectiveness.
• Risk Assessment: Identify potential risks in international operations and propose mitigation strategies to support sustainable growth.

Job Requirements

• Bachelor’s degree in Business Administration, International Business, Engineering, Economics, or a related field.
• First class honours from top universities will have added advantage.
• 3+ years of experience in operations analysis, consulting, investment analysis or roles involving international business expansion.
• Strong analytical and problem‑solving skills with proficiency in tools like Excel, Power BI, or Tableau.
• Knowledge of international retail operations, market entry strategies, and regulatory compliance.
• Excellent communication and presentation skills, with experience engaging senior stakeholders.
• Ability to work in a fast‑paced, cross‑functional, and multicultural environment.
• Proficiency in additional languages is an advantage.