Global Operating Systems Engineer (Hybrid/Remote)

Access Software Australia Pty Ltd; Kuala Lumpur; Hybrid; MYR 89,000 - 134,000; Full time

Job summary

The Access Group in Kuala Lumpur is seeking an Operating Systems Engineer to support, maintain and improve our global hosting platform as part of a 24X7 operations center. You will manage servers, virtual environments, and security while collaborating with local and global teams.

You will apply expertise in Windows/Linux, Citrix, backups, patching, networking, and virtualization to ensure high availability and cost efficiency. A strong customer-first mindset and SLA discipline are essential.

Qualifications

• Experience with Windows Server and Linux Operating Systems.

Responsibilities

• Manage/Ensure Server estate and service optimal performance.
• Install/Support RDS/Citrix environments.
• SSL certificate management responsibilities.
• Restore VMs/databases from backups as required.
• Collaborate with application support teams to troubleshoot issues.
• Ensure monitoring is in place and functioning.
• Perform upgrades where applicable.
• Handle service requests and incidents within SLAs.
• Operate within ITIL framework to minimize customer impact.
• Drive automation and self-service improvements.

Skills

Windows Server

Linux OS

Active Directory

RDS

PowerShell

Citrix

VMware

Hyper-V

NetScaler

Azure

AWS

GCP

Veeam

Cohesity

Backups

Patching

Databases

SLA

Communication

Coaching

Tools

VMWare

Hyper-V

NetScaler

Job description

The Access Group in Kuala Lumpur is seeking an Operating Systems Engineer to support, maintain and improve our global hosting platform as part of a 24X7 operations center. You will manage servers, virtual environments, and security while collaborating with local and global teams.

You will apply expertise in Windows/Linux, Citrix, backups, patching, networking, and virtualization to ensure high availability and cost efficiency. A strong customer-first mindset and SLA discipline are essential.