Global OS Engineer - Windows/Linux, Citrix, Cloud

Access UK; Malaysia; Hybrid; MYR 72,000 - 120,000; Full time

Benefits offered by this job

25 days annual leave

Health contribution

Charity days

Work from home flexibility

Job summary

The Access Group in Kuala Lumpur operates a 24/7 Global Operations Centre delivering reliable hosting and infrastructure services to global customers. The Operating Systems Engineer will maintain Windows and Linux servers, manage Citrix/RDS, backups, patching, and security, while collaborating with regional and global teams to keep services available, secure, and cost effective.

Strong automation, PowerShell, monitoring, and cloud experience (Azure/AWS/GCP) are valued, with flexibility for

Qualifications

• Experience with Windows Server and Linux operating systems.
• Experience administering Active Directory and services (IIS, Certificates, RDS).
• Hands-on VM management across virtualization environments and networking.
• Ability to write/modify PowerShell scripts.
• Citrix and virtualization technologies experience (NetScaler, RDS, VMWare).
• SSL certificate management and backup restoration experience.
• Patching server environments and basic database operations a plus.
• Hands-on with Azure, AWS and GCP; strong customer-focused SLA mindset.

Responsibilities

• Manage the server estate to ensure optimal service delivery.
• Install and support RDS/Citrix environments.
• Handle SSL certificates and renewal processes.
• Restore VMs and databases from backups as needed.
• Collaborate with application teams to troubleshoot issues.
• Ensure monitoring is in place and functioning correctly.
• Perform upgrades as applicable and improve automation.
• Handle service requests and incidents within SLAs.
• Work within ITIL framework to reduce incidents and drive efficiency.

Skills

Windows Server

Linux OS

Active Directory

VMware / Hyper-V

PowerShell

Citrix

SSL Certificates

Backups (Veeam/Cohesity)

Azure/AWS/GCP

Networking basics

Tools

Veeam

Cohesity

VMware

NetScaler

Job description

The Access Group in Kuala Lumpur operates a 24/7 Global Operations Centre delivering reliable hosting and infrastructure services to global customers. The Operating Systems Engineer will maintain Windows and Linux servers, manage Citrix/RDS, backups, patching, and security, while collaborating with regional and global teams to keep services available, secure, and cost effective.

Strong automation, PowerShell, monitoring, and cloud experience (Azure/AWS/GCP) are valued, with flexibility for