Global OS Engineer: Windows, Citrix & Cloud

The Access Group; Kuala Lumpur; Hybrid; MYR 90,000 - 150,000; Full time

Benefits offered by this job

25 days leave

Health contribution

Three charity days

Job summary

The Access Group in Kuala Lumpur is seeking an Operating Systems Engineer to support, maintain, and improve our global hosting platform as part of a 24X7 Global Operations Centre. You will administer Windows and Linux servers, active directory, and virtualization while working across global teams to ensure security, performance, and availability.

Office-based with a rotation shift model and occasional remote work, the role emphasizes SLA-driven service, incident response, and continuous

Qualifications

• Experience with Windows Server and Linux Operating Systems.
• Experience administering Microsoft Active Directory and Services (IIS, Certificates, RDS).
• Hands-on experience managing VMs across varied virtualization environment and networking.
• Capability to produce/amend PowerShell scripts.
• Citrix and Virtualisation (including NetScaler, Remote Desktop solutions, VMware or Microsoft hypervisors).
• Provide SSL certificate management.
• Restoring VM’s/databases from backups using Veeam or Cohesity.
• Experience patching server environments.
• Hands on experience with Azure, AWS and GCP highly regarded.
• Ability to coach other staff and work under pressure with SLAs.

Responsibilities

• Manage/Responsible for the Server estate ensuring Service is Optimal.
• RDS/Citrix Installation/Support.
• SSL Certificate Management.
• Restoring VMs/databases as required.
• Work with application support teams to troubleshoot issues.
• Ensure Monitoring is in place and functioning.
• Perform Upgrades where applicable.
• Handle Service Requests and Incidents within SLA.
• Work within an ITIL framework to reduce incidents.
• Drive automation and self-service improvements.

Skills

Windows Server

Linux OS

Active Directory

RDS/IIS

VM management

PowerShell

Citrix

Virtualization

Backups

Azure

AWS

GCP

Tools

Veeam

Cohesity

VMware

NetScaler

Remote Desktop

Hyper-V

Job description

The Access Group in Kuala Lumpur is seeking an Operating Systems Engineer to support, maintain, and improve our global hosting platform as part of a 24X7 Global Operations Centre. You will administer Windows and Linux servers, active directory, and virtualization while working across global teams to ensure security, performance, and availability.

Office-based with a rotation shift model and occasional remote work, the role emphasizes SLA-driven service, incident response, and continuous