Global Mortgage Advisor - Wealth & Banking

HSBC; Penang; On-site; MYR 48,000 - 72,000; Full time

Job summary

HSBC in Malaysia is seeking a Mortgage Specialist within International Wealth and Personal Banking (IWPB). You will grow the mortgage portfolio, cross-sell wealth products, and collaborate with Premier Relationship Bankers to refer premier clients.

The role emphasizes delivering strong customer service, meeting performance targets, and maintaining compliance with bank policies and regulatory guidelines. Mandarin skills are a plus for engaging Mandarin-speaking clients.

Qualifications

• Bachelor-level or above? (not specified)
• Strong communication and teamwork required
• Mandarin-speaking ability welcomed and preferred

Responsibilities

• Grow the Mortgage business and cross-sell wealth products and services as determined by the bank
• Partner with Premier Relationship Bankers and Managers in referring potential premier customers
• Deliver individual performance and drive overall sales performance
• Advocate the Personal Banking Proposition, focusing on customer centricity
• Provide best-in-class customer engagement and service levels
• Ensure compliance with products and sales policies, procedures and guidelines of the bank and authorities

Skills

Communication

Teamwork

Mandarin ability

Education

SPM credits or equivalent

Job description

HSBC in Malaysia is seeking a Mortgage Specialist within International Wealth and Personal Banking (IWPB). You will grow the mortgage portfolio, cross-sell wealth products, and collaborate with Premier Relationship Bankers to refer premier clients.

The role emphasizes delivering strong customer service, meeting performance targets, and maintaining compliance with bank policies and regulatory guidelines. Mandarin skills are a plus for engaging Mandarin-speaking clients.