Mortgage Sales Leader – Branch Banking

HSBC Holdings plc; Batu 6 ½ Jalan Puchong; On-site; MYR 89,000 - 134,000; Full time

Job summary

HSBC Holdings plc in Malaysia seeks an experienced Assistant Manager, Mortgage Specialist to lead mortgage and Premier referral sales at branches. You will coach the sales team, drive customer-focused service, and align with IWPB strategies to grow affluent client opportunities.

Responsibilities include implementing risk and regulatory guidelines, delivering premium customer experiences, and collaborating with internal teams to optimize revenue and branch performance.

Qualifications

• Excellent interpersonal and communication skills.
• Proven ability to execute tactical sales plans and drive results.
• Independent, self-driven and adaptable to cross-functional teams.
• Strong analytical skills to identify client opportunities and market trends.

Responsibilities

• Under take mortgage and Premier referral sales at branches and coach sales staff.
• Deliver excellent customer experience through product sales using HSBC processes.
• Refer Premier and Wealth opportunities to branches based on customer need.
• Meet performance targets and contribute to mobile sales and branch profitability.
• Build a high-performance sales culture and develop new business opportunities with affluent clients.

Skills

Interpersonal skills

Sales planning

Self-driven

Analytical skills

Job description

HSBC Holdings plc in Malaysia seeks an experienced Assistant Manager, Mortgage Specialist to lead mortgage and Premier referral sales at branches. You will coach the sales team, drive customer-focused service, and align with IWPB strategies to grow affluent client opportunities.

Responsibilities include implementing risk and regulatory guidelines, delivering premium customer experiences, and collaborating with internal teams to optimize revenue and branch performance.