Global Mobility Associate

Xemplo Legal; Kuala Lumpur; Remote; MYR 100.000 - 180.000; Vollzeit

Zusammenfassung

Xemplo Legal, part of the EPG Group, is seeking a Global Mobility Advisor to support immigration and international workforce advisory for clients relocating worldwide.

You will collaborate with case managers and lawyers on immigration projects, manage the end-to-end customer experience, and provide proactive, solutions‑driven support to a diverse client base.

Join a global team across countries and help shape the future of immigration services and mobility solutions.

Qualifikationen

• At least 5 years' experience in a similar role.
• Proficient in Microsoft Office applications.
• Able to organise and work remotely.
• Excellent oral and written communication.

Aufgaben

• Own end-to-end lifecycle of customer experience for immigration projects.
• Collaborate with case managers and lawyers on immigration work.
• Provide proactive support to maintain client satisfaction.

Kenntnisse

Experience in immigration/globalmob

Microsoft Office

Remote work ability

Excellent communication

Client-focused

Cross-country teamwork

Client needs analysis

Tools

Microsoft Office

Jobbeschreibung

At Xemplo Legal, we're building a different kind of legal practice.

As part of the broader EPG Group, Xemplo Legal combines specialist legal expertise with an established international workforce solutions business, innovative technology and a global client base.

Through our wider group, we support businesses across the employment lifecycle, including immigration and global mobility, HR technology, payroll, employment law, workforce compliance and staffing solutions.

The global mobility team plays a crucial role as the backbone and driving force of our business. A great team consisting of global mobility and legal professionals, this position will involve a huge amount of client engagement as you collaborate with an exciting and varied client base as you support their immigration requirements. The GMA will to be part of a life changing impact for our clients relocate, live and work in Australia and other parts of the world.

Responsibilities:

• Responsible for the end-to-end lifecycle of the customer experience, including project planning, training, implementation, retention and growth
• Work with case managers and lawyers to complete new and current Immigration projects
• Maintain and enhance satisfaction by providing ongoing, proactive support for our Clients

Skills:

• Minimum of 5 years’ demonstrated experience in a similar role
• Proficient in Microsoft packages
• Organisation and flexibility to work remotely
• Excellent oral and written communication skills
• Passionate about creating positive outcomes
• Excited about working on shaping the future of legal and immigration services
• Enjoys working with a diverse team across different countries
• Values other people and love to understand client needs and provide solutions
• Wants to learn and enjoy new challenges

Your next career move

Join Xemplo Legal and help shape the future of immigration, global mobility and international workforce advisory.