Global Mobility Associate

Singtel Group; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Job summary

Singtel KL (Sudong MY Sdn Bhd) is seeking a detail-oriented Global Mobility Associate to join our People & Culture team in Kuala Lumpur. You will support day-to-day coordination and administration of global mobility programmes, ensuring seamless cross-border employee movements and assignment experiences.

You will work closely with the Global Mobility team to manage immigration processes, assignment documentation, payroll coordination and mobility-related benefits while maintaining accuracy,

Qualifications

• Diploma or degree in Human Resources, Business Administration or a related discipline, or equivalent relevant experience.
• Approximately 1–3 years of relevant HR experience, preferably in Global Mobility, immigration, international HR, HR operations or employee services.
• Familiarity with HR systems, employee lifecycle administration and operational processes.
• Exposure to immigration, payroll, relocation, benefits or international assignments will be an advantage.
• Proficiency in Microsoft Excel and confidence in working with HR systems, trackers and structured workflows.

Responsibilities

• Coordinate immigration and work pass processes from eligibility checks to renewals and cancellations.
• Prepare and maintain global assignment documentation, including letters and extensions.
• Support employees and stakeholders throughout the assignment lifecycle with timely communications and updates.
• Maintain accurate HRIS records, assignment details and mobility information.
• Track assignment milestones, immigration status, compliance requirements and deadlines.
• Coordinate mobility-related payroll inputs, allowances and resolve payment discrepancies.
• Support administration of employee benefits, including medical insurance enrolment and coverage updates.
• Liaise with internal teams and external vendors on tax briefings, filing requirements and related activities.
• Coordinate corporate accommodation arrangements, bookings, extensions and terminations.
• Maintain mobility data, trackers, reports and audit documentation.

Skills

HR coordination

Microsoft Excel

Communication skills

Education

Diploma or degree in Human Resources or related

Tools

HRIS systems

Job description

Say HELLO to BIG Possibilities with Singtel KL (Sudong MY Sdn Bhd)!

Singtel is Asia's leading communications technology group, driven by innovation, digital transformation and the use of next-generation technology to create a more sustainable and connected future.

We are looking for a detail-oriented and organised Global Mobility Associate to join our People & Culture team.

In this role, you will support the day-to-day coordination and administration of global mobility programmes, ensuring seamless cross-border employee movements and assignment experiences.

Working closely with the Global Mobility team, you will play an important role in managing immigration processes, assignment documentation, employee communications, payroll coordination and mobility-related benefits while ensuring accuracy, compliance and operational efficiency.

Make an Impact by

Coordinating immigration and work pass processes, including eligibility pre-checks, documentation, applications, renewals and cancellations.

Preparing and maintaining global assignment documentation, including assignment letters, extensions and repatriation records.

Supporting employees and stakeholders throughout the assignment lifecycle by providing timely communications, guidance and updates.

Maintaining accurate HRIS records, assignment details and employee mobility information.

Tracking assignment milestones, immigration status, compliance requirements and operational deadlines.

Coordinating mobility-related payroll inputs, allowances and resolution of payment discrepancies.

Supporting the administration of employee benefits, including medical insurance enrolment and coverage updates.

Liaising with internal teams and external vendors on tax briefings, filing requirements and related activities.

Coordinating corporate accommodation arrangements, including bookings, extensions and terminations.

Maintaining accurate mobility data, trackers, reports and audit documentation.

Updating global mobility process guides, templates, checklists and knowledge resources.

Collaborating with internal stakeholders and service providers to ensure smooth and timely mobility operations.

Skills for Success

Diploma or degree in Human Resources, Business Administration or a related discipline, or equivalent relevant experience.

Approximately 1–3 years of relevant HR experience, preferably in Global Mobility, immigration, international HR, HR operations or employee services.

Familiarity with HR systems, employee lifecycle administration and operational processes.

Exposure to immigration, payroll, relocation, benefits or international assignments will be an advantage.

Proficiency in Microsoft Excel and confidence in working with HR systems, trackers and structured workflows.

Strong attention to detail, organisational skills and the ability to manage multiple tasks and deadlines.

Good communication and interpersonal skills, with the ability to work effectively with employees and stakeholders across different countries.

A proactive, service-oriented approach with a commitment to accuracy, confidentiality and continuous improvement.

Be Part of Our Team

Join a collaborative People & Culture team where you can develop your expertise in global mobility operations and contribute to a positive employee experience across international assignments.