Global Key Account Coordinator

AHK Group Ltd; Johor; On-site; MYR 50,000 - 73,000; Full time

Benefits offered by this job

Pension

Life assurance

Employee assistance programme

Job summary

Alfred H Knight in Johor seeks a Junior Key Account Manager to support key client accounts across our global inspection and testing operations. You will focus on customer service and accurate, timely updates while collaborating with the Key Account Manager and wider teams.

This role involves assisting with job management, coordinating information between internal and overseas teams, maintaining records, and supporting client reporting in a fast-paced, global environment.

Qualifications

• Strong customer service mindset focused on high-quality client experience.
• Basic understanding of job management or operational processes (inspection, testing or logistics preferred).
• Strong written and verbal communication skills.
• Good organisation with ability to manage multiple priorities in a fast-paced environment.
• High attention to detail, particularly in reporting and record keeping.
• Team player with a supportive approach across departments and stakeholders.
• Ability to follow processes accurately and use initiative where appropriate.
• Willingness to learn and develop within a structured environment.
• Flexible and adaptable to changing operational needs.
• Professional approach in all internal and external interactions.

Responsibilities

• Assist with job management and coordinating information between internal and overseas teams.
• Maintain accurate records and client reporting.
• Support wider operational delivery and service continuity.
• Communicate with clients to ensure timely updates.
• Collaborate with overseas teams as needed.

Skills

Customer service

Job management basics

Communication skills

Organization

Attention to detail

Team collaboration

Deadline management

Stakeholder management

Process follow-through

Initiative

Education

Business, logistics, science or related discipline

Job description

Alfred H Knight in Johor seeks a Junior Key Account Manager to support key client accounts across our global inspection and testing operations. You will focus on customer service and accurate, timely updates while collaborating with the Key Account Manager and wider teams.

This role involves assisting with job management, coordinating information between internal and overseas teams, maintaining records, and supporting client reporting in a fast-paced, global environment.