Global Data Center IT Operations Leader

Alibaba Cloud; Johor Bahru; Sur place; MYR 90 000 - 130 000; Plein temps

Résumé du poste

Alibaba Cloud in Johor Bahru, Malaysia, is seeking an experienced Data Center Operations Lead to manage IT operations across our global data centers and support build-outs and scaling efforts.

The role requires 5+ years in large data center sites, deep IT infrastructure knowledge, vendor management, and readiness to travel up to 50%. Proficiency in Excel and PowerPoint and bilingual Chinese are essential for HQ coordination.

Qualifications

• Bachelor's degree required in CS or related field.
• 5+ years in large global data center operations.
• Deep knowledge of IT infrastructure and IT service delivery.
• Strong problem analysis and critical thinking.
• Willingness to travel domestically and internationally (25–50%).
• Proficient in Excel and PowerPoint.
• Bilingual in Chinese for HQ coordination.

Responsabilités

• Manage Alibaba Data Center IT operations, involved in Data Center build-outs and scaling.
• Recommend, document, and oversee policies and procedures to meet SLA requirements.
• Coordinate external vendors, ensure resource supply and delivery, align with growth.
• Oversee outsourcing and vendor management of colocation data center services to meet KPIs.
• Knowledge of 24x7 onsite support procedures and process improvement.
• Optimize IT operation and maintenance of the data center, and develop SOP/EOP.
• Provide on-site technical support, understand requirements and network structure, support operations with team cooperation.

Connaissances

Data center ops

Vendor management

IT infrastructure

Analytical thinking

Team coordination

Travel flexibility

Bilingual Chinese

Formation

Bachelor's degree in CS or related field

Outils

Excel

PowerPoint

Description du poste

Alibaba Cloud in Johor Bahru, Malaysia, is seeking an experienced Data Center Operations Lead to manage IT operations across our global data centers and support build-outs and scaling efforts.

The role requires 5+ years in large data center sites, deep IT infrastructure knowledge, vendor management, and readiness to travel up to 50%. Proficiency in Excel and PowerPoint and bilingual Chinese are essential for HQ coordination.