Alibaba Cloud-Data Center Lead Facilities Engineer-Johor Bahru, Malaysia

Alibaba Cloud; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

Alibaba Cloud is seeking a Data Center Lead Facilities Engineer in Johor Bahru, Malaysia to oversee on-site facilities operations for mission-critical data center infrastructure. The role includes incident and change management, preventive maintenance, and continuous improvement of critical systems across assigned sites.

Responsibilities include leading on-site incident responses, coordinating with vendors and internal teams, and ensuring documentation traceability.

Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, HVAC, Facilities Engineering, Automation or related discipline.
• Experience in data center facilities or mission-critical environments.
• Knowledge of power distribution, UPS, generators, HVAC, fire protection and BMS/EPMS/DCIM platforms.
• Ability to manage incidents, planned works, maintenance activities and risks in high-availability settings.
• Strong problem-solving, communication, and coordination skills.
• Bilingual or multilingual proficiency is preferred, with Chinese as an advantage.

Responsibilities

• Ensure safe, stable, and compliant operation of critical facilities systems (electrical, mechanical, cooling, fire protection, monitoring).
• Lead on-site response to facilities incidents and safety events with RCA, corrective actions and closure.
• Oversee planned changes, preventive maintenance, and inspections with traceability and quality.
• Monitor capacity, energy efficiency, and reliability; drive improvements across sites.
• Provide technical support for complex site issues and contribute to engineering reviews and upgrades.
• Coordinate with vendors, colocation providers, and cross-functional teams to maintain smooth operations.

Skills

Problem solving

Communication

Coordination

Incident management

Education

Bachelor's degree in Electrical/Mechanical/HVAC

Tools

BMS/EPMS/DCIM

Job description

Alibaba Cloud-Data Center Lead Facilities Engineer-Johor Bahru, Malaysia

We are looking for Data Center Senior Facilities Engineer to support the safe, reliable, and efficient operation of mission-critical infrastructure across assigned data center sites. This role is responsible for on-site facilities operations, incident and change management, maintenance oversight, technical support, and continuous improvement of critical systems. You will work closely with internal teams and external service providers to ensure operational excellence, risk control, and high availability across data center facilities.

Responsibilities:

• Ensure the safe, stable, and compliant operation of critical facilities systems, including electrical, mechanical, cooling, fire protection, and monitoring systems.


• Lead on-site response to facilities incidents and safety events, including escalation, root cause analysis, corrective actions, and closure.


• Oversee the execution of planned changes, preventive maintenance, and routine inspections, ensuring quality, compliance, and documentation traceability.


• Monitor key operating metrics such as capacity, energy efficiency, and system reliability, and drive improvement opportunities across assigned sites.


• Provide technical support for complex site issues and contribute to engineering reviews, equipment selection, upgrades, and optimization initiatives.


• Coordinate with vendors, colo, and cross-functional teams to support smooth site operations and continuous improvement.

Position Requirement

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, HVAC, Facilities Engineering, Automation, or a related discipline.


• Relevant experience in data center facilities, mission-critical environments, telecom infrastructure, industrial operations, or large-scale commercial facilities.


• Strong knowledge of critical infrastructure systems such as power distribution, UPS, generators, HVAC/cooling, fire protection, and BMS/EPMS/DCIM platforms.


• Proven ability to manage incidents, planned works, maintenance activities, and operational risks in a high-availability environment.


• Strong problem-solving, communication, and coordination skills.


• Bilingual or multilingual proficiency is preferred, with proficiency in Chinese considered a strong advantage.

Preferred Qualifications:

• Experience in hyperscale, colocation, or enterprise data center environments.


• Familiarity with MOPs, SOPs, EOPs, permit-to-work processes, and operational risk controls.


• Experience working with third-party vendors and on-site operation teams.


• Relevant professional certifications in electrical, mechanical, HVAC, facilities, or data center operations.