Senior Data Center Facilities Lead — Operations & Reliability

Alibaba Cloud; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

Alibaba Cloud is seeking a Data Center Lead Facilities Engineer in Johor Bahru, Malaysia to oversee on-site facilities operations for mission-critical data center infrastructure. The role includes incident and change management, preventive maintenance, and continuous improvement of critical systems across assigned sites.

Responsibilities include leading on-site incident responses, coordinating with vendors and internal teams, and ensuring documentation traceability.

Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, HVAC, Facilities Engineering, Automation or related discipline.
• Experience in data center facilities or mission-critical environments.
• Knowledge of power distribution, UPS, generators, HVAC, fire protection and BMS/EPMS/DCIM platforms.
• Ability to manage incidents, planned works, maintenance activities and risks in high-availability settings.
• Strong problem-solving, communication, and coordination skills.
• Bilingual or multilingual proficiency is preferred, with Chinese as an advantage.

Responsibilities

• Ensure safe, stable, and compliant operation of critical facilities systems (electrical, mechanical, cooling, fire protection, monitoring).
• Lead on-site response to facilities incidents and safety events with RCA, corrective actions and closure.
• Oversee planned changes, preventive maintenance, and inspections with traceability and quality.
• Monitor capacity, energy efficiency, and reliability; drive improvements across sites.
• Provide technical support for complex site issues and contribute to engineering reviews and upgrades.
• Coordinate with vendors, colocation providers, and cross-functional teams to maintain smooth operations.

Skills

Problem solving

Communication

Coordination

Incident management

Education

Bachelor's degree in Electrical/Mechanical/HVAC

Tools

BMS/EPMS/DCIM

Job description

Alibaba Cloud is seeking a Data Center Lead Facilities Engineer in Johor Bahru, Malaysia to oversee on-site facilities operations for mission-critical data center infrastructure. The role includes incident and change management, preventive maintenance, and continuous improvement of critical systems across assigned sites.

Responsibilities include leading on-site incident responses, coordinating with vendors and internal teams, and ensuring documentation traceability.