Global Customer Service & Purchasing Specialist

SIN HUAT PRESS (MELAKA) SDN BHD; Kampung Krubong; On-site; MYR 40,000 - 70,000; Full time

Benefits offered by this job

Attendance Allowance

Annual Salary Review

Job summary

SIN HUAT PRESS (MELAKA) SDN BHD is seeking a Customer Services cum Purchasing Executive to manage local and international customer inquiries, process orders, and coordinate export activities. You will source materials, negotiate with suppliers, and ensure timely delivery while maintaining compliance with quality standards.

Ideal candidates hold a Diploma/degree in related fields, have 2–5 years of experience, and are proficient in Excel.

Qualifications

• Diploma or degree in Business Administration, Supply Chain Management, Logistics, or a related field.
• 2–5 years of relevant working experience preferred.
• Good communication, coordination, and organisational skills.
• Proficient in Microsoft Excel and Microsoft Office.
• Able to communicate in English and Bahasa Malaysia; Mandarin is an advantage.
• Responsible, detail-oriented, proactive, and able to manage multiple tasks independently.

Responsibilities

• Handle local and overseas customer enquiries, process sales orders, prepare quotations, issue order confirmations and provide updates on order status, production progress and delivery schedules.
• Export Sales Coordination: Coordinate export orders with international customers, confirm product specifications, quantities, packaging, shipping arrangements and delivery timelines.
• Customer & Supplier Communication: Liaise with local and overseas customers and suppliers to ensure smooth order processing and timely delivery.
• Purchasing & Sourcing: Source and purchase production materials including paper rolls, packaging materials, and other consumables.
• Supplier Coordination: Obtain and compare quotations, negotiate pricing, issue purchase orders and follow up on material availability and delivery schedules.
• Import & Export Documentation: Prepare and coordinate commercial invoices, packing lists, bills of lading, and other documents as applicable.
• Shipping & Logistics Coordination: Arrange local and international shipments with freight forwarders and customs agents.
• Production & Delivery Coordination: Work with Production, Planning, QA and Warehouse to ensure orders meet specs and are delivered on schedule.
• Inventory Monitoring: Track stock levels of raw materials, packaging, and finished goods.
• Quality & Compliance Support: Ensure materials meet FSC, BRCGS, HACCP, Halal and ISO 22000 standards.

Skills

Customer service

Order management

Export coordination

Communication

Education

Diploma/degree in Business Admin, Supply Chain, Logistics, or related field

Tools

Microsoft Excel

Job description

SIN HUAT PRESS (MELAKA) SDN BHD is seeking a Customer Services cum Purchasing Executive to manage local and international customer inquiries, process orders, and coordinate export activities. You will source materials, negotiate with suppliers, and ensure timely delivery while maintaining compliance with quality standards.

Ideal candidates hold a Diploma/degree in related fields, have 2–5 years of experience, and are proficient in Excel.