Global Courier & Delivery Specialist

DHL Express; Sepang; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Strong career support in an int'l env

Great culture and colleagues

Multifarious benefits

Job summary

DHL Express in Malaysia is seeking a hands-on Delivery Associate to handle daily shipment collection and delivery to customers across Sepang. You will manage routes, update ETAs, and maintain SLA with the support of SPC and admin teams.

Ideal candidates have an SPM or higher, fluent English and Bahasa Malaysia, and hold valid driving (and forklift) licenses. This role offers growth in an international logistics environment.

Qualifications

• Exhibits ingenuity, creativity, resourcefulness and empathy.
• At least SPM or equivalent and above.
• Good spoken and written English and Bahasa Malaysia.
• Possess valid Driving License and Forklift License (preferably).

Responsibilities

• Handle daily delivery and collection of shipments to and from our customers
• Complete multiple deliveries and collections of shipment of a variety of weights. Sort and prioritise workload to ensure time commitments are met
• Revise and update ETAs in accordance to procedures
• Liaise with SPC / admin team to ensure customer requirement are meet
• Establish relationships with external customers to maintain the grow the business in a positive manner
• Maintain agreed service levels and abide by corrective measures implemented as and when required
• Ensure adequate hand over to other staff at the change of shift to ensure continuity and maintenance of SLAs
• Under tight deadlines, drives vehicle to customer sites
• Climbs in and out of vehicle
• Walks up and down stairs as required to pick up and deliver documents and packages to and from customers according to established procedures, in all weather conditions
• Operate a scanner to record shipping and package information for documents/packages picked up or delivered
• Ensure duty collectables are succesfully collected each day
• Ensure ontime & successful first time delivery
• Generate new business through sales leads

Skills

Ingenuity

Creativity

Resourcefulness

Empathy

Education

SPM or equivalent

Tools

Driving License

Forklift License

Job description

DHL Express in Malaysia is seeking a hands-on Delivery Associate to handle daily shipment collection and delivery to customers across Sepang. You will manage routes, update ETAs, and maintain SLA with the support of SPC and admin teams.

Ideal candidates have an SPM or higher, fluent English and Bahasa Malaysia, and hold valid driving (and forklift) licenses. This role offers growth in an international logistics environment.