Delivery Driver: On-Time Deliveries & Service

DHL Supply Chain; Selangor; On-site; Confidential; Full time

Job summary

DHL Supply Chain in Malaysia is seeking a delivery driver to ensure timely, accurate deliveries and maintain high service standards. You will load and unload items, follow routes, and use the TMS to update PODs while delivering with care and professionalism.

Responsibilities include ensuring orders are completed, following safety procedures, and providing excellent customer service while maintaining punctuality and a positive attitude on every shift.

Qualifications

• Ability to provide excellent customer service and resolve issues on delivery routes.
• Strong time management skills to meet daily delivery targets.
• Clear communication with customers and colleagues to ensure smooth handoffs.

Responsibilities

• Ensure all deliveries meet specified deliverables and SLAs.
• Follow up on outstanding deliveries and ensure PODs are updated in the system.
• Load, transport, and deliver items safely and on time, adhering to routes and schedules.
• Obtain customer sign-off on delivery orders and collect payments if applicable.
• Provide helpful customer service and address complaints professionally.
• Maintain compliance with transportation laws and keep a clean driving record.
• Prepare reports related to deliveries and update the TMS/POD status.

Skills

Customer service

Time management

Communication

Adaptability

Tools

TMS system

Job description

DHL Supply Chain in Malaysia is seeking a delivery driver to ensure timely, accurate deliveries and maintain high service standards. You will load and unload items, follow routes, and use the TMS to update PODs while delivering with care and professionalism.

Responsibilities include ensuring orders are completed, following safety procedures, and providing excellent customer service while maintaining punctuality and a positive attitude on every shift.