Global Collateral Operations Lead

HSBC; Kuala Lumpur; Hybrid; MYR 60,000 - 100,000; Full time

Job summary

HSBC in Kuala Lumpur is seeking a Collateral Services Operations professional to support daily margin processing, client interactions, and control frameworks for OTC derivatives, securities, and related instruments. Hybrid role based in Kuala Lumpur with emphasis on service quality and risk management.

The role requires quick learning, teamwork, strong communication, and proactive process improvements to enhance data quality and client satisfaction.

Qualifications

• Quick learner with an interest in banking.
• Ability to work in a team and build relations with stakeholders.
• Strong business communication, both written and oral.
• Maintain high level of client service at all times.

Responsibilities

• Provide daily operations support to maintain controls and mitigate risk.
• Act as primary contact for business and clients for escalation.
• Ensure dispute processes align globally to improve efficiency.

Skills

Teamwork

Client service

Communication

Problem solving

Job description

HSBC in Kuala Lumpur is seeking a Collateral Services Operations professional to support daily margin processing, client interactions, and control frameworks for OTC derivatives, securities, and related instruments. Hybrid role based in Kuala Lumpur with emphasis on service quality and risk management.

The role requires quick learning, teamwork, strong communication, and proactive process improvements to enhance data quality and client satisfaction.