Assistant Vice President

HSBC Holdings plc; Kuala Lumpur; Hybrid; MYR 180,000 - 300,000; Full time

Job summary

HSBC Holdings plc in Kuala Lumpur is seeking a Collateral Product Owner to drive the daily management of the collateral analytics backlog, align with the global collateral team, and push process improvements within a hybrid work model.

You will own vendor relationships, document requirements, participate in grooming/planning, and ensure coordination with Front Office, Regulators, and controls while maintaining robust risk management.

Qualifications

• Experience as a Product Owner or similar role in financial services.
• Strong understanding of Agile and DevOps practices.
• Proven ability to manage stakeholders across regions.

Responsibilities

• Lead daily management of collateral analytics backlog and roadmap.
• Document processes and log priority items for the global team.
• Attend grooming and planning calls and make priority decisions as PO.
• Manage vendor relationships and ensure contractual terms are met.
• Collaborate with Front Office and Regulators, providing MI and status updates.

Skills

Product Owner

Agile

DevOps

JIRA

Vendor management

Stakeholders

Communication

Tools

JIRA

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188

Brand: HSBC

Area of Interest: Investment Banking, Markets, and Research

Role Workstyle: Hybrid Worker

Date: 23 Oct 2026

The Collateral Management Department is responsible to effectively mitigate Counterparty Credit Risk arising out of Over The Counter (OTC) Derivatives and Financing Transactions. This is achieved by exchanging collateral based on Master Agreements and Credit Support documents daily. The department covers bilateral Over The Counter (OTC) Derivative and Financing Relationships, Margin for Prime Clients and House Clearing. The global team of around 200 staffs is mainly located across 4 trading hubs in London, New York, Hong Kong and Paris and three HSBC Operational Hubs in Bangalore, Kuala Lumpur and Manila. The individual would be in Kuala Lumpur.

The Collateral Product Owner, reporting to the Global Lead of the Collateral Analytics team (based in London), is one of three Collateral Analytics team members whose collective remit will cover:

• Delivering the current and steering the future book of work for technological & process improvement and the business enablement within.
• Represent the Collateral line in regional as Product Owners, where fitting.
• Review, critique and sign off on project particulars; intended architecture, user stories, acceptance criteria, test approach, deployment.
• Prioritising technology development, both at a Roadmap and at the Kanban Grooming level.
• Keeping abreast of new technologies and utilities, products & services within the collateral industry.
• Vendor management, collaborating with IT to ensure proper engagement and measures are maintained, with oversight of contractual terms.
• Business Support, adapting and providing MI when required, centralising and responding to requests.
• Fielding and coordinating requests from stakeholders, including the Front Office and Regulators.

The Opportunity and What you’ll do :

Specifically, the Collateral Product Owner will be accountable for the daily management of:

• Understanding the department’s strategy out to 5 years from both an infrastructure and resourcing basis.
• Work with the global collateral team to gather and document Manual processes to package thematically for future funding bids.
• Maintaining of JIRA for the priority items, logging new items, and communicating to the global team on priority decisions
• Understand Agile and Dev Ops and perform the Product Owner role, making critical decisions on priority and answering product questions posed by the regional team.
• Attend regular grooming / planning calls as a product owner and make decisions where required.
• Deputy for the other two members, ensuring fungibility and covering responsibilities where required, including in senior forums such as Project Steering Committees.
• Collaborating with technology and change to execute the book of work working within the framework agreed between the teams, challenging where appropriate.
• Help maintain, review and challenge the appropriate measures to ensure optimal delivery and control.
• Represent the Collateral line in vendor meetings, conferences and other industry events.
• Owner of at least one vendor relationship, acting as the SPOC for collateral ops, ensuring they are measured against performance

Impact on the Business/Function:

• Delivers against the department strategy to maximise client service, efficiency, risk management and team engagement.
• Provides timely updates on all responsible items, calling out risks & issues accordingly, with proposed solutions where appropriate
• Confident in working with other support functions as well as front office teams across HSBC.
• Demonstrates a commercial mind-set when prioritising across regions and departments
• Understands the implication of regulation, policies and controls issues and prioritises accordingly throughout their day-to-day
• Continually seeks to improve effectiveness and efficiency of their remit and looks to encourage innovation from others within the wider department.

Leadership & Teamwork :

• Help develop and embed a clear vision for the Collateral Analytics function that is aligned to the Global Collateral Strategy and HSBC vision, Values and goals, and inspires and engages people to create an inclusive, high performing, controlled, customer-centred culture.
• Work collaboratively across regions and departments to ensure the right prioritisation and to ensure a timely and controlled delivery of the book of work.
• Use evidence to base decision making and demonstrate these methods to the wider teams to drive the mindset.
• Proactively look to support the other team members and demonstrate fungibility across the whole of the Collateral Analytics team’s remit.
• Adjust to changing remit and priorities as dictated by senior management or market / business events

Operational Effectiveness & Control :

• Maintain and improve a robust and efficient control environment for the logging and prioritising of development efforts.
• Work with the team lead on the continuing development, implementation and improvement of the processes, structures, capabilities, capacity and infrastructure needed to deliver agreed plans and targets, collaborating with colleagues to maximise end-to-end integration, effectiveness and efficiency.
• Ensure test packs are maintained post releasing additional components and features.
• Ensure technical support requirements are captured in all future development cycles to allow maximum system stability for the business
• Work with Change and IT to demo and adequately document system features, allowing more self-service for the global collateral team

Management of Risk (Operational Risk / FIM requirements):

• Ensure all technical changes are reviewed to ensure the appropriate risks are articulated and tested for
• Support the ongoing review and improvement of stability measures
• Act in a supervisory role across all aspects of the team’s remit and escalated accordingly
• Document lessons learnt to ensure continual development and maturity of the role

What you will need to succeed in the role:

• The individual must be driven and able to structure their day to deliver against priorities
• There is an element of decision making which must be made based on evidence and in a collaborative manner
• Evidence of strong interpersonal skills with all stakeholders such as clients, clearing houses and internal departments
• The incumbent should have 5+ years direct experience in Collateral Management and/or Client Valuations, and should have significant subject matter expertise in all aspects of margin, margin-related legal documentation and regulation associated with the margining of derivative and financing products
• Knowledge of Over The Counter (OTC) Derivative Products and Financing Transactions
• Structured in approach and able to manage changing remits and priorities
• Ability to multitask and work under pressure
• Excellent client service skills in area’s mentioned
• Pro-active and self-motivated
• Excellent written and verbal communication skills
• Knowledge of internal HSBC systems is a distinct advantage