Global AI Product Architecture Lead

AI Rudder Pte Ltd; Kuala Lumpur; Hybrid; MYR 280,000 - 460,000; Full time

Job summary

AI Rudder is seeking a Global Product Architecture Leader to guide the Product Architecture team, reporting to the Head of the Platform Department. You will manage a global team of 10 to 20 people and shape product decisions across markets.

You will translate business needs into scalable technical solutions, champion AI models, and collaborate with R&D, Product Delivery, Customer Success and Commercial teams on enterprise use cases and demos.

Qualifications

• Bachelor’s degree or higher in Linguistics, Computer Science or a related field.
• 5+ years of AI product architecture, NLP or ASR data experience with hands-on conversational or voice AI (ASR, NLU, LLM).
• At least 2 years of experience managing a team.
• Hands-on experience in AI model optimisation and turning technical concepts into practical product solutions.
• Strong analytical and logical thinking.
• Excellent communication in English and Mandarin; willingness to travel.

Responsibilities

• Lead and develop the global PA team, setting clear objectives, ownership and priorities across markets.
• Allocate resources and workload across countries so the right expertise supports the highest-priority business and customer needs.
• Drive team productivity through effective delegation, capacity planning and performance management, building a team that can make day-to-day technical decisions independently.
• Act as the technical authority on complex product architecture and AI solution challenges, leading root-cause analysis and resolution of model and product performance issues.
• Lead AI model evaluation and optimisation, setting up practical methods to monitor performance, identify gaps and turn evaluation results into improvement plans.
• Develop deep expertise across AI Rudder’s technology stack, especially ASR, NLU, LLM and conversational voice AI, and assess emerging AI technologies for product use.
• Translate business and customer requirements into scalable technical solutions, and review proposed architectures to make sure they are feasible and aligned with product capabilities.
• Identify recurring technical challenges across markets and turn them into standard solutions, best practices and reusable frameworks.
• Partner with R&D, Product Delivery, Customer Success and Commercial teams on complex enterprise use cases, including customer-facing technical discussions and product demos.

Skills

AI product architecture

Team management

Analytical thinking

English

Mandarin

Willing to travel

Education

Bachelor’s degree or higher in Linguistics, Computer Science or related field

Job description

AI Rudder is seeking a Global Product Architecture Leader to guide the Product Architecture team, reporting to the Head of the Platform Department. You will manage a global team of 10 to 20 people and shape product decisions across markets.

You will translate business needs into scalable technical solutions, champion AI models, and collaborate with R&D, Product Delivery, Customer Success and Commercial teams on enterprise use cases and demos.