General Clerk Associate Representative - Cigna Healthcare

Cigna; Kuala Lumpur; Sur place; MYR 33 000 - 47 000; Plein temps

Avantages offerts par ce poste

International exposure

Entrepreneurial culture

Market related salary

Résumé du poste

Cigna Malaysia in Kuala Lumpur is seeking a General Clerk Associate Representative to join the Provider Intake department. The role involves organizing and processing incoming and outgoing documents (electronic) in a back-office environment.

You will handle intake documents, vet claims for payment, transfer data electronically, triage provider claims with members, perform data entry and verification, and support ad-hoc tasks while maintaining confidentiality.

Qualifications

• Diploma or degree from a recognized institution.
• 1–3 years in administrative/data-entry roles.
• Fluent in English (verbal and written).
• Ability to work with minimal supervision and take ownership.
• Strong attention to detail and accuracy.

Responsabilités

• Manage intake documents and data entry in a back-office setting.
• Sort, process and vet claims for payment.
• Electronic transfer of received claims to the various platforms.
• Triaging the flow between members and provider claims.
• Perform data entry and verification tasks.
• Peer to Peer Validation Checks.
• Triaging the flow of Provider claims - Data Governance.
• Work with numbers (add, subtract, multiply and divide).
• Use word processing, spreadsheet, database or other software on a computer.
• Assist with ad-hoc tasks.

Connaissances

English fluency

Attention to detail

Teamwork

Self-motivation

Problem solving

Ownership

Formation

Diploma or Degree

Outils

Word processing

Spreadsheet

Database

Description du poste

Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service 85 million customer relationships throughout the world.

The Cigna office in Kuala Lumpur operates as a "liaison office", providing administrative support to its parent company in Belgium, in relation with health insurance administration service.

The Belgium office is the headquarters of a dedicated unit of Cigna, which focuses on the needs of International Organisations. This unit has over 50 years of experience in designing, implementing and managing international group health insurance and employee benefits programs for international and locally recruited staff from Intergovernmental (IGO) and Nongovernmental (NGO) Organisations. These programs cover medical as well as incapacity, disability and life benefits, and offer a range of health and well-being services.

For our office in Kuala Lumpur, Malaysia we are looking for a General Clerk Associate Representative

The Position:

A vacancy has arisen within Provider Intake Department opening up the opportunity for an enthusiastic, highly motivated and driven individual to join our Operations Team.

You will be responsible for organizing and processing the flow of incoming and outgoing documents (electronic) in a back office environment.

Main Duties/Responsibilities:

• Management of Intake documents
• Sorting, processing and vetting of claims first hand for claims payment
• Electronic transfer of received claims to the various platforms
• Triaging the flow between members and provider claims
• Operates data entry devices to perform a variety of data entry and verification duties
• Peer to Peer Validation Checks
• Triaging the flow of Provider claims- Data Governance
• Works with numbers (i.e., add, subtract, multiply and divide)
• Uses word processing, spreadsheet, database or other software on a computer
• Any other ad-hoc tasks assigned.

Skills/Requirements:

• Minimum 1-3 years of working experience in administrative functions like admin, data entry or similar experience.
• Must be fluent in English (Verbal & Written)
• Has the ability to complete tasks with little or no supervision
• Self-motivated with a proactive approach
• Exceptional attention to detail and accuracy
• Ability to take ownership
• Work well in a team environment
• Ability to learn in a virtual environment
• Excellent problem solving skills
• Confidentiality Management of Data
• You have graduated with a Diploma or Degree from a recognized institution.

OUR OFFER

• A challenging job in an international and growing enterprise.
• A dynamic, young and entrepreneurial company culture that values and stimulates initiative.
• Market - related salary conditions

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.