General Clerk Associate Representative - Cigna Healthcare

Cigna Healthcare; Kuala Lumpur; Sur place; MYR 20 000 - 32 000; Plein temps

Avantages offerts par ce poste

A challenging job in an international

Dynamic entrepreneurial culture

Market-related salary conditions

Résumé du poste

Cigna Healthcare in Kuala Lumpur is seeking a General Clerk Associate Representative to support the provider intake and claims processing workflow. You will handle intake documents, perform data entry tasks, and assist in triaging claims flow within a back-office setting.

The role requires 1–3 years of administrative experience, strong English communication, and meticulous data handling, with the ability to work independently or in a team in a virtual environment.

Qualifications

• Diploma or Degree from a recognised institution.
• 1–3 years of working experience in administrative functions like admin, data entry or similar experience.
• Must be fluent in English (verbal & written)

Responsabilités

• Management of Intake documents
• Sorting, processing and vetting of claims first hand for claims payment
• Electronic transfer of received claims to the various platforms
• Triaging the flow between members and provider claims
• Operates data entry devices to perform a variety of data entry and verification duties
• Peer to Peer Validation Checks
• Triaging the flow of Provider claims- Data Governance
• Works with numbers (i.e., add, subtract, multiply and divide)
• Uses word processing, spreadsheet, database or other software on a computer
• Any other ad-hoc tasks assigned.

Connaissances

Data entry

Attention to detail

English fluency

Self-motivated

Team player

Data confidentiality

Problem solving

Minimal supervision

Formation

Diploma or Degree

Outils

Word processing

Spreadsheet

Database

Description du poste

Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service 85 million customer relationships throughout the world.
The Cigna office in Kuala Lumpur operates as a “liaison office”, providing administrative support to its parent company in Belgium, in relation with health insurance administration service.
The Belgium office is the headquarters of a dedicated unit of Cigna, which focuses on the needs of International Organisations. This unit has over 50 years of experience in designing, implementing and managing international group health insurance and employee benefits programs for international and locally recruited staff from Intergovernmental (IGO) and Nongovernmental (NGO) Organisations. These programs cover medical as well as incapacity, disability and life benefits, and offer a range of health and well-being services.
For our office in Kuala Lumpur, Malaysia we are looking for a General Clerk Associate Representative

The Position:

A vacancy has arisen within Provider Intake Department opening up the opportunity for an enthusiastic, highly motivated and driven individual to join our Operations Team.

You will be responsible for organizing and processing the flow of incoming and outgoing documents (electronic) in a back office environment.

Main Duties/Responsibilities:

• Management of Intake documents
• Sorting, processing and vetting of claims first hand for claims payment
• Electronic transfer of received claims to the various platforms
• Triaging the flow between members and provider claims
• Operates data entry devices to perform a variety of data entry and verification duties
• Peer to Peer Validation Checks
• Triaging the flow of Provider claims- Data Governance
• Works with numbers (i.e., add, subtract, multiply and divide)
• Uses word processing, spreadsheet, database or other software on a computer
• Any other ad-hoc tasks assigned.

Skills/Requirements:

• Minimum 1-3 years of working experience in administrative functions like admin, data entry or similar experience.
• Must be fluent in English (Verbal & Written)
• Has the ability to complete tasks with little or no supervision
• Self-motivated with a proactive approach
• Exceptional attention to detail and accuracy
• Ability to take ownership
• Work well in a team environment
• Ability to learn in a virtual environment
• Excellent problem solving skills
• Confidentiality Management of Data
• You have graduated with a Diploma or Degree from a recognized institution.

OUR OFFER

• A challenging job in an international and growing enterprise.
• A dynamic, young and entrepreneurial company culture that values and stimulates initiative.
• Market - related salary conditions

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.