Global Claims Intake Clerk & Admin Associate

Cigna Healthcare; Kuala Lumpur; On-site; MYR 20,000 - 32,000; Full time

Benefits offered by this job

A challenging job in an international

Dynamic entrepreneurial culture

Market-related salary conditions

Job summary

Cigna Healthcare in Kuala Lumpur is seeking a General Clerk Associate Representative to support the provider intake and claims processing workflow. You will handle intake documents, perform data entry tasks, and assist in triaging claims flow within a back-office setting.

The role requires 1–3 years of administrative experience, strong English communication, and meticulous data handling, with the ability to work independently or in a team in a virtual environment.

Qualifications

• Diploma or Degree from a recognised institution.
• 1–3 years of working experience in administrative functions like admin, data entry or similar experience.
• Must be fluent in English (verbal & written)

Responsibilities

• Management of Intake documents
• Sorting, processing and vetting of claims first hand for claims payment
• Electronic transfer of received claims to the various platforms
• Triaging the flow between members and provider claims
• Operates data entry devices to perform a variety of data entry and verification duties
• Peer to Peer Validation Checks
• Triaging the flow of Provider claims- Data Governance
• Works with numbers (i.e., add, subtract, multiply and divide)
• Uses word processing, spreadsheet, database or other software on a computer
• Any other ad-hoc tasks assigned.

Skills

Data entry

Attention to detail

English fluency

Self-motivated

Team player

Data confidentiality

Problem solving

Minimal supervision

Education

Diploma or Degree

Tools

Word processing

Spreadsheet

Database

Job description

Cigna Healthcare in Kuala Lumpur is seeking a General Clerk Associate Representative to support the provider intake and claims processing workflow. You will handle intake documents, perform data entry tasks, and assist in triaging claims flow within a back-office setting.

The role requires 1–3 years of administrative experience, strong English communication, and meticulous data handling, with the ability to work independently or in a team in a virtual environment.