Administrative Claims & Data Entry Associate

Cigna Health and Life Insurance Company; Kuala Lumpur; On-site; MYR 33,000 - 58,000; Full time

Job summary

The Cigna Group in Kuala Lumpur operates a liaison office, providing administrative support to its Belgium HQ. The role of General Clerk Associate Representative sits in the Provider Intake/Operations team, handling intake documents and entry-level processing of provider claims.

You will join a multinational environment requiring accuracy, confidentiality and teamwork while progressing in a back-office setting with data governance and system tools. This is a full-time position based in Malaysia.

Qualifications

• Minimum 1-3 years of working experience in administrative functions like admin, data entry or similar experience.
• Must be fluent in English (Verbal & Written)
• Has the ability to complete tasks with little or no supervision
• Self‑motivated with a proactive approach
• Exceptional attention to detail and accuracy
• Ability to take ownership
• Work well in a team environment
• Ability to learn in a virtual environment
• Excellent problem solving skills
• Confidentiality Management of Data
• Diploma or Degree from a recognized institution

Responsibilities

• Management of Intake documents
• Sorting, processing and vetting of claims first hand for claims payment
• Electronic transfer of received claims to the various platforms
• Triaging the flow between members and provider claims
• Operates data entry devices to perform a variety of data entry and verification duties
• Peer to Peer Validation Checks
• Triaging the flow of Provider claims- Data Governance
• Works with numbers (i.e., add, subtract, multiply and divide)
• Uses word processing, spreadsheet, database or other software on a computer
• Any other ad-hoc tasks assigned.

Skills

Data entry

Administrative support

Attention to detail

English fluency

Teamwork

Education

Diploma or Degree

Tools

MS Word

MS Excel

Database software

Job description

The Cigna Group in Kuala Lumpur operates a liaison office, providing administrative support to its Belgium HQ. The role of General Clerk Associate Representative sits in the Provider Intake/Operations team, handling intake documents and entry-level processing of provider claims.

You will join a multinational environment requiring accuracy, confidentiality and teamwork while progressing in a back-office setting with data governance and system tools. This is a full-time position based in Malaysia.