Gelato Server — Warm Service & Growth Opportunities

Initia International Sdn. Bhd.; Kuala Lumpur; On-site; MYR 27,000 - 33,000; Full time

Benefits offered by this job

Monthly variable sales incentive

Annual completion bonus

Medical coverage

Group discount (Dining & Salon)

Training & Career Growth Opportunity

Job summary

INITIA GROUP is seeking a motivated Gelato Server for our Sunway Pyramid outlet in Kuala Lumpur. You will support the Outlet In-Charge to deliver warm, friendly gelato service and enhance customer experience. No experience is required as training will be provided.

We look for candidates with excellent communication, independence, and a professional demeanor, able to work one weekday and one weekend shift. Visa is not provided.

Qualifications

• No experience required; training will be provided.
• Excellent communication skills preferred.
• Able to work independently and maintain a positive energy and professionalism.
• Friendly, outgoing, and committed to outstanding customer service.

Responsibilities

• Greet customers warmly and provide excellent, friendly service.
• Scoop and serve gelato accurately according to portion standards.
• Prepare gelato-based items (cones, cups, sundaes, affogatos, milkshakes).
• Refill display cases with gelato, ensuring freshness and visual appeal.
• Monitor gelato stock levels and report shortages or quality issues.
• Operate POS systems and handle transactions.
• Follow food safety and hygiene regulations, including temperature control.
• Assist in opening and closing procedures.
• Participate in inventory checks and product rotation (FIFO).

Skills

Customer service

Communication

Independence

Professionalism

Tools

POS system

Job description

INITIA GROUP is seeking a motivated Gelato Server for our Sunway Pyramid outlet in Kuala Lumpur. You will support the Outlet In-Charge to deliver warm, friendly gelato service and enhance customer experience. No experience is required as training will be provided.

We look for candidates with excellent communication, independence, and a professional demeanor, able to work one weekday and one weekend shift. Visa is not provided.