Gelato Server: Bright Service & Fresh Creations

Redz Group Pte Ltd; Kuala Lumpur; On-site; MYR 27,000 - 33,000; Full time

Job summary

INITIA GROUP is hiring a Gelato Server at our outlets in Kuala Lumpur and Petaling Jaya. You will greet customers, scoop gelato, prepare gelato-based items, and operate POS systems, delivering warm, friendly service.

No experience is required as training will be provided. You must be available for at least one weekday and one weekend shift; work visa will not be provided. A passion for customer service and professional grooming is encouraged.

Qualifications

• No experience required; training will be provided.
• Prefer a candidate with excellent communication skills.
• Able to work independently and demonstrate positive energy and professionalism.
• Friendly, outgoing, and committed to outstanding customer service.
• Minimum working requirement: at least one weekday and one weekend shift.
• Work Visa will not be provided by the company.
• Ensure prompt, friendly, and consistent service at all times.
• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.
• Represent the brand with professional grooming and positive interaction.

Responsibilities

• Greet customers warmly and provide excellent, friendly service.
• Scoop and serve gelato accurately and attractively according to portion standards.
• Prepare gelato-based items (e.g., cones, cups, sundaes, affogatos, milkshakes).
• Refill display cases with gelato, ensuring freshness, cleanliness, and visual appeal.
• Monitor gelato stock levels and report shortages or quality issues to the supervisor.
• Operate POS systems and handle transactions
• Follow food safety and hygiene regulations, including temperature control and storage standards.
• Assist in daily opening and closing procedures.
• Participate in inventory checks and assist in product rotation (FIFO system).

Skills

Excellent communication skills

Customer service orientation

Independent work

Friendly and outgoing

Professionalism

Tools

POS systems

Ordering systems

Job description

INITIA GROUP is hiring a Gelato Server at our outlets in Kuala Lumpur and Petaling Jaya. You will greet customers, scoop gelato, prepare gelato-based items, and operate POS systems, delivering warm, friendly service.

No experience is required as training will be provided. You must be available for at least one weekday and one weekend shift; work visa will not be provided. A passion for customer service and professional grooming is encouraged.